What are the responsibilities and job description for the Associate, Operations Support position at QPS, LLC?
Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you! As an Associate Operations Support, one will help direct the workflow and optimize the day-to-day operation activities of the Phase I Inpatient Unit. The role involves tasks such as assignment of staff to daily protocol related activities, creating and optimizing cost-efficient shift rosters for operations personnel, supporting the business operations team by assisting with keeping the Unit Calendar up-to-date and identifying internal customer needs. Assist with floor activities as needed for protocol related activities such as collecting vital signs, electrocardiograms, venipuncture, providing meals, etc.
QPS’ Story:
Since its inception, QPS has been assisting pharmaceutical, biotechnology and medical device companies with their drug development efforts by providing a full range of services, including Early Phase Clinical and Phase II – IV Clinical Research services. The QPS location in Miami, Florida is a multi-specialty research center employing clinical research professionals, including board-certified physicians, in a 32,000 square foot space. To meet the needs of our clients, we strive to employ talented, caring and committed individuals who will work collaboratively towards achieving our mission of improving human health and the quality of life.
Team members enjoy challenging and rewarding work and are encouraged achieve their best. Underpinning the operation is a culture that values diversity, innovation, accountability, teamwork and a friendly atmosphere where performance is recognized and rewarded. We provide unique company benefits, training, and advancement opportunities. Most importantly, we value each of our team members as employees and as individuals.
If this sounds like your ideal work environment, then we would love to speak with you, so apply today!
Please visit our website (www.qps.com) for more information and to see all current openings.
The Job
- Ensure appropriate staff is assigned to the study schedule including study flowsheet.
- Communicating and distributing rosters in a timely manner.
- Planning of work within the given resources and timelines.
- Creating and optimizing cost-efficient shift rosters for operations personnel in the clinic department.
- Dividing study related tasks in the clinic by creating a unit schedule.
- Assist in updating Unit Outlook Calendar as necessary to ensure study timelines information is current and available to all staff.
- Ensure flowsheets are filed for future retrieval.
- Assist when necessary with study related activities including, venipuncture, ECG’s, vital signs, meals, and etcetera.
- Participate in SIV meetings as required.
Requirements
- High School diploma or equivalent or combination of relevant education and experience that provides sufficient knowledge and skills in roles such as medical assistant or other related field.
- Excellent communication skills.
- Excellent computer skills.
- Organized and detailed oriented and able to multi-task.
- A bilingual person in English and Spanish is preferred.
Why You Should Apply
- Great learning opportunities, especially for those new to the field. Our seasoned professionals are here to support and work with you to explore your learning potential and career goals.
- Bonuses and merit increases are a part of the QPS total rewards approach and are linked to individual, team and company performance.
- Solid Benefits package, including Company-matched 401(k), and Company-sponsored Group Life/AD&D and Short and Long-term Disability Insurance
QPS is an Equal Employment Opportunity/Affirmative Action Employer. In accordance with federal, state, and local laws, we recruit, hire, promote and evaluate all personnel without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, physical disability, protected veteran status, or any other characteristic protected by law. Job applicants and present employees are evaluated solely on ability, experience, and the requirements of the job. In addition, QPS, LLC is a federal contractor and desires priority referrals of protected veterans.