What are the responsibilities and job description for the Assistant Manager position at QOL Restaurant Group Inc?
Description
The Assistant Manager supports the General Manager in all aspects of the restaurant’s operations.
The Assistant Manager must demonstrate strong communication skills and leadership abilities. The
Assistant Manager is responsible for the development of new and current team members, while upholding all Front of House (FOH) service standards and ensuring all food and beverage is served according to standards. The Assistant Manager must maintain a safe and sanitary work environment.
In addition, they must coach team member’s performance – remaining friendly and flexible—resulting in the best Guest experience possible.
Specifically, the Assistant Manager ensures consistent execution of FOH systems and profitability by providing and ensuring quality training, coaching and follow-through. The Assistant Manager is accountable for labor cost controls, service standards, systems, organization, team member engagement and the Guest experience.
The Assistant Manager reports directly to the General Manager.