What are the responsibilities and job description for the Senior Technical Writer position at Qodo?
We’re looking for a Senior Technical Writer to own Qodo’s Documentation Portal and Academy. You’ll ensure our content is accurate, consistent, and scalable across multiple products, while collaborating with Product, R&D, Customer Success, and Marketing. Your work will shape how developers and customers learn, adopt, and grow with Qodo.
Responsibilities
Responsibilities
- Own and maintain Qodo’s Documentation Portal, ensuring clarity, accuracy, and structure across product lines.
- Build and evolve the Qodo Academy, creating tutorials, training modules, and learning materials in partnership with Customer Success.
- Write and edit high-quality technical content: guides, quickstarts, reference docs, and release notes.
- Establish content processes, templates, and style guides that scale with Qodo’s growth.
- Collaborate cross-functionally to align documentation and learning resources with launches, product messaging, and customer needs.
- Leverage automation and AI tools to improve documentation efficiency and scalability.
- Native-level English with excellent writing, editing, and communication skills.
- 5 years of technical writing experience, preferably with developer tools, APIs, or SaaS.
- Proven ownership of documentation portals or knowledge bases for complex products.
- Hands-on technical background; comfortable with code, APIs, and developer tools.
- Experience working cross-functionally with Product, Engineering, Customer Success, and Marketing.
- Familiarity with modern documentation tooling (Markdown, Git, static site generators, API doc frameworks).
