What are the responsibilities and job description for the Customer Service Representative position at QIK N EZ?
Join the Q Crew at Qik n’ EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you’ll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service.
Perks & Benefits
- $0.10 off per gallon of gas.
- 10% employee discount on in-store purchases.
- Competitive hourly pay with performance-based incentives.
- Growth opportunities – advance to leadership roles!
- Fun, energetic workplace culture as part of the team.
- Flexible scheduling options.
- Weekly pay with direct deposit.
- Vision & dental insurance options
- Accrued Paid Time Off (PTO)
- Comprehensive training with a wage increase once completed.
What You’ll Do
- Deliver outstanding customer service with a friendly and professional attitude.
- Operate cash registers, assist with transactions, and process payments efficiently.
- Stock shelves and maintain store cleanliness to ensure a great shopping experience.
- Support daily store operations by handling inventory and assisting with merchandising.
- Respond to customer inquiries and resolve issues promptly and courteously.
What We’re Looking For
- Previous customer service or retail experience preferred but not required.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong communication and problem-solving skills to assist customers.
- Team-oriented mindset and positive attitude.
- Flexible availability, including evenings, weekends, and holidays.
We’re hiring friendly, dependable people who take pride in their work — come grow with us!
This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.
Qualifications & Physical Requirements:
- 21 years of age or older.
- Reliable and consistent transportation.
- Ability to lift up to 50 lbs., including 25 lbs. overhead.
- Ability to bend, reach, and stand for long periods.
- Ability to pass a background check and drug test.
- Comfortable and safe using ladders or step stools.
- Able to work in all weather conditions.
- Availability to work weekends and holidays as needed.
Salary : $16 - $17