What are the responsibilities and job description for the Specialist, Clerical Support/CSR position at QHR Health, LLC dba Ovation Healthcare?
Duties and Responsibilities: Assist in the preparation and maintenance of patient accounts by verifying information, mailing claims, and updating account details. Assist in generating patient invoices and billing statements for services rendered. Ensure that all required billing documentation is completed and filed appropriately. Respond to patient phone calls and emails related to account balances, billing inquiries, and payment options. Provide general administrative support to the Accounts Receivables team as needed, including filing, faxing, and data entry. Assist in generating standard reports on accounts receivable, payment collections, and aging accounts. Knowledge, Skills, and Abilities: Previous experience in patient accounts, billing, or clerical support in a healthcare setting is preferred. Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal. Basic knowledge of medical billing codes and insurance processes (preferred). Proficiency in Microsoft Office Suite and billing software. Ability to handle sensitive and confidential information with discretion. Ovation will never contact applicants via Chatwork or any other messaging platform outside of our official channels. If you receive any communication claiming to be from Ovation through Chatwork or any unauthorized platform, please disregard it and report it to us immediately. Our official communication will always come from our company email domain or through recognized professional channels like LinkedIn. If you have any questions or concerns regarding the authenticity of a communication, please contact us directly at communications@ovationhc.com for verification. Headquartered in Brentwood, Tenn., Ovation Healthcare partners with 375 hospitals and health systems across 47 states. For 45 years, Ovation Healthcare has supported hospitals and health systems through a portfolio of shared services – Leadership Advisory, Spend Management, Revenue Cycle Management, and Technology Services– designed to provide scale and efficiency to hospital business operations.