Follow Up Specialist

Welcome to Ovation Healthcare! At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com. Job Summary: We are seeking a detail-oriented Follow-Up Specialist to ensure timely and effective follow-ups with Insurance Companies. This role requires strong communication, organizational skills, and the ability to multitask. Key Responsibilities: Follow up on unpaid claims with insurance carriers after specified claim age. Contact insurance companies via telephone, portals, and email requests to inquire on claims denied in error or on claims where there is further information needed in order to resolve for payment. Utilize multiple online websites and portals to research claims. Identify denial trends and other issues with insurance carriers and report to lead for review to assist in preventing future denials. Process appeals on denied claims. Requirements: 1-2 years experience in an AR Follow-Up Strong verbal and written communication skills. Excellent organizational and time-management abilities. Proficiency in using all Microsoft Office apps such as Teams, Outlook, and Excel. Ability to handle multiple tasks and prioritize effectively. High attention to detail and problem-solving skills. Preferred Qualifications: Experience in Professional CMS 1500 Billing, Multiple Clearinghouses, Billing Systems, EMR’s Knowledge of Multiple States Billing Requirements, Commercial and Government Payers Ovation will never contact applicants via Chatwork or any other messaging platform outside of our official channels. If you receive any communication claiming to be from Ovation through Chatwork or any unauthorized platform, please disregard it and report it to us immediately. Our official communication will always come from our company email domain or through recognized professional channels like LinkedIn. If you have any questions or concerns regarding the authenticity of a communication, please contact us directly at communications@ovationhc.com for verification. Headquartered in Brentwood, Tenn., Ovation Healthcare partners with 375 hospitals and health systems across 47 states. For 45 years, Ovation Healthcare has supported hospitals and health systems through a portfolio of shared services – Leadership Advisory, Spend Management, Revenue Cycle Management, and Technology Services– designed to provide scale and efficiency to hospital business operations.