Agentic AI Engineer

Who We Are

QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.

At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.

QGenda is headquartered in Atlanta.

To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.

About Your Role

We are seeking an Agentic AI Engineer to design, build and deploy intelligent AI agents that enhance business workflows across the organization.

This role focuses on building autonomous systems that can reason, take action across enterprise platforms and support teams by automating repetitive processes, accelerating response times and improving data quality.

How You’ll Make An Impact

• Design and deploy autonomous AI agents that are capable of executing structured business workflows with or without human interaction
• Develop multi-step reasoning workflows leveraging tool-calling, memory and planning strategies
• Connect AI agents to operate across internal and external systems, including Salesforce, Slack, Google
• Ensure integrations meet enterprise security and compliance standards through guardrails, evaluation frameworks, and human-in-the-loop controls
• Collaborate with internal teams to ensure QGenda’s infrastructure supports agent orchestration and responsible AI deployment
• Continuously monitor, optimize and improve agent performance based on measurable KPIs
  
  

Who You Are

• Entrepreneurial mindset with strong execution discipline
• Systems thinker who balances innovation with risk management
• Strong debugging and failure-analysis skills
• Product-oriented - focused on business outcomes
• Comfortable operating in ambiguity when building structured solutions
  
  

Experience You Bring

• Bachelor’s Degree in Computer Science, Data Science or related technical discipline
• Hands-on experience building AI agents using Claude Code and/or OpenClaw, tool-calling and multi-step reasoning architectures
• Experience integrating AI systems with Salesforce, Slack or other webhook-based systems
• Experience with Playwright or similar browser automation frameworks
• Strong programming skills in Python and/or TypeScript
• Experience deploying autonomous agents into production environments
• Strong understanding of LLM limitations, evaluation methods and prompt engineering
  
  

Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time.

What’s In It For You

We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:

• Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
• Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
• Paid parental leave for birth, adoption or permanent placement
• 401(k) with company match
• Options to work in a hybrid-working model or remotely from home, depending on the position
• Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
  
  

QGenda delivers technology solutions to improve how healthcare is delivered and increase access — for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.

QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.

If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.