What are the responsibilities and job description for the Desktop Engineer position at Qentelli?
- 5 years’ experience in “White Glove” / C-Suite executive support
- 5 years’ experience in business communication platforms such as messaging, video conferencing, telephony etc.
- 5 years’ experience in desktop hardware, operating systems, smartphones, and printers.
- 5 years’ experience in Microsoft products (Windows, Office, Outlook, Skype, etc.)
- 3 years of experience in a large or mid-size financial institution (preferred).
- Expert knowledge of MacOS, Windows, iOS, and Android operating systems.
- Strong computing, analytical, and troubleshooting skills.
- Independently resolve complex, break/fix issues in person or via telephone
- High level of professionalism and strong personal interaction skills
- Excellent organizational skills; attention to details.
- Ability to multitask in a fast-paced environment.
- A Certification (preferred)
- Microsoft Certified Professional – MCP (a plus)
- ITIL Foundations Certified (a plus)
Salary : $45 - $50