What are the responsibilities and job description for the Operations Manager position at QEMS Inc?
About us
QEMS provides contract electronics manufacturing services, specializing in building printed circuit assemblies for a diversified customer base having products in a wide variety of industry and market segments.
Job Title: Operations Manager
Job Classification: Exempt
Department: Operations
Supervisor/Manager: Vice President of Operations
Key Responsibilities
- Oversee and manage daily operations of the organization or department
- Develop and implement operational policies and procedures
- Monitor performance metrics and improve productivity and efficiency
- Manage budgets, forecasts, and cost controls
- Coordinate with other departments to ensure alignment and smooth workflow
- Supervise, train, and evaluate staff performance
- Identify areas for improvement and implement process enhancements
- Ensure compliance with company policies, industry regulations, and safety standards
- Handle customer or client issues and ensure satisfaction
- Prepare reports for senior management on operational performance
- Oversee production planning and work with production leaders to meet schedules
- Support marketing/customer programs from an operational standpoint
Key Performance:
- On Time Delivery
- Operational Efficiency and Cost savings
- Quality performance (DPPM)
- Customer satisfaction
Desirable Education/Experience:
Bachelor’s Degree, preferred in Electrical/Mechanical or Industrial EngineeringMust have Lean and problem solving experience.Skills Requirement:Strong managerial, presentation, and communication skillsAbility to foster teamwork between departments
Long range capacity, space and labor planning
Must have experience with production efficiency and the resources to satisfy production and planning schedule.
Physical demands:
Work performed in a fast-paced environment under normal plant, warehouse, office and field conditions occasionally involving slightly disagreeable, but not disturbing, working conditions.The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements of personnel as classified.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $90,000