What are the responsibilities and job description for the LA Jackson General Manager position at QED Hospitality?
Job Description:
The General Manager of L.A. Jackson will oversee, train, and develop all management and staff. The GM will take ownership of the restaurant and make decisions based on the good of the company and all employees. The position will continually evaluate processes and staff to improve the performance of the restaurant as a whole.
Core Responsibilities:
Meets financial objectives by controlling costs and increasing revenue.
Ensures a high level of guest satisfaction and cultivates return business.
Develops and upholds restaurant standard operating procedures.
Controls purchases and makes business decisions based on revenue fluctuation.
Controls quality of all food and beverage product.
Ensures overall cleanliness and maintenance of the property is up to par.
Evaluate hiring needs and coordinate interviews with management. Develop training documents and menu descriptions.
Controls purchases and makes business decisions based on revenue fluctuation.
Controls quality of all food and beverage product.
Monitor BEOs to ensure all operational & staffing needs are complete
Maintains safe, secure, and healthy properties by establishing, following, and enforcing sanitation standards and procedures.
Use provided tools to analyze business patterns, labor trends, and sales history to make smart and effective business decisions.
Gauges the morale of management and staff in the restaurant and implements measures to keep employees happy and minimize turnover.
Meets guests and develops relationships to manage the restaurant from a promotional angle.
Upholds all human resources best practices as it pertains to coaching, counseling, disciplinary, hiring, and terminations.
Follows and ensures compliance of all QED Hospitality policies and standard operating procedures as outlined in Employee Handbook.
Qualifications:
Required: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills, and computer literacy, are required. Must have five years management experience in the field of food and beverage.
Preferred: Two years management experience in food and beverage in a high volume operation.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to maneuver to all areas of the restaurant. Must be able to lift up to 50 lbs. Must have a manual dexterity and coordination to operate restaurant and office equipment and machines. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and oral cues.
About L.A. Jackson:
Located on the top floor of the Thompson Nashville, L.A. Jackson is a rooftop bar and restaurant with incredible views of downtown Nashville’s skyline. With indoor and outdoor seating, L.A. Jackson is the perfect Gulch spot to unwind after the workday, celebrate special occasions, and make new friends over craft cocktails. The tap selection highlights Southern breweries, while the wine program looks globally. Completing the experience, the food offerings feature sharable small plates and crave-worthy snacks.