What are the responsibilities and job description for the Qdoba Catering Call Center Specialist position at Qdoba?
Where passion is the norm, not the exception...where people value diversity and respect different personalities...where leaders have years of experience and are excited to share the knowledge...where the systems in place are proven to work, and strong support is offered to all...where employees are proud to be a part of a company...this explains our company and we hope that you want to be a part of something great!
We need a creative, enthusiastic, energetic individual for our catering specialist position. This individual will work in our local call center in Barboursville.
The catering specialist is responsible for overseeing all catering orders and setting the store up for success. You will be responsible for stewarding relationships with our existing catering clients to ensure positive experiences and repeat business. You will also be using your sales and marketing skills to cultivate new relationships with potential catering clients. Our catering specialist will work closely with both restaurant managers, catering drivers and clients before the order and after the order to guarantee quality, timely and accurate service.
Responsibilities:
- Manage and coordinate catering orders from initial inquiry to completion
- Communicate with customers to confirm order details, timing, and special requests
- Train and support delivery drivers to ensure company standards are met
- Monitor and maintain employees attendance records
- Communicate effectively with store management, drivers, and customers
- Help resolve address issues as they arise
- Take on additional miscellaneous administrative and operational tasks as needed
We are a family owned and operated franchisee seeking to make the world a more flavorful place with a team of individuals who are not in the food business serving people but in the people business serving food. We aim to create sustainable cultures of empowerment and high standards through development and investment in people and our communities.
Salary : $14