What are the responsibilities and job description for the Shift Leader position at Qdoba Mexican Eats | The Tattva Group?
Shift Leader – Mexican Restaurant
Position Overview
We’re looking for a motivated and personable Shift Leader to join our vibrant, fast-paced Mexican restaurant team. In this role, you’ll lead by example, ensuring smooth daily operations, delivering exceptional guest experiences, and supporting our team in creating fresh, flavorful dishes that celebrate authentic Mexican cuisine.
Key Responsibilities
- Supervise and coordinate front- and back-of-house operations during assigned shifts.
- Lead, motivate, and support team members to maintain high service and food quality standards.
- Ensure compliance with health, safety, and sanitation guidelines.
- Manage shift schedules, breaks, and task assignments.
- Handle guest concerns promptly and professionally to ensure satisfaction.
- Monitor inventory levels and communicate supply needs to management.
- Assist with training new staff on menu knowledge, service standards, and restaurant procedures.
Qualifications
- Previous restaurant or hospitality leadership experience preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Basic knowledge of Mexican cuisine and menu items (training provided).
- Flexible availability, including evenings, weekends, and holidays.
What We Offer
- Competitive hourly pay plus tips.
- Opportunities for growth and advancement.
- Staff discounts and uniform.
- A fun, team-oriented work environment celebrating Mexican culture and flavors.
REQUIREMENTS
QDOBA Mexican Eats - York and Park City Center, Lancaster PA is franchised with a growing number of stores in the PA and MD area.