What are the responsibilities and job description for the Quality Supervisor position at Qcells?
Description
Hanwha Qcells designs, builds, and manages financially sustainable solar photovoltaic (PV) solutions. The company brings a decade of global leadership in solar PV to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade solar PV solutions customized for the US energy market.
SUMMARY
The Quality Team Supervisor will lead and oversee quality assurance activities on-site to ensure that products meet quality standards and regulations. This role involves monitoring quality control processes, conducting inspections during production, troubleshooting quality issues, supporting continuous quality improvement efforts, and managing technician attendance, leave, and overall work behavior. Additionally, the supervisor manages quality team technicians and staff, ensuring adherence to quality standards while optimizing team performance.
RESPONSIBILITIES
- Supervise and Lead Quality Control Activities
- Oversee quality inspection and quality assurance activities on-site, ensuring technicians follow quality standards. Identify and address quality issues promptly during production processes.
- Training and Development:
- Provide training on quality control procedures, equipment usage, and quality standards to technicians and staff. Facilitate ongoing training for skill enhancement and continuous learning.
- Ensure Adherence to Quality Standards:
- Ensure that all products meet quality standards, customer requirements, and industry regulations during production. Enforce strict adherence to quality inspection procedures.
- Safety and Compliance:
- Ensure compliance with safety guidelines and health and safety regulations. Conduct regular safety inspections and risk assessments to ensure both quality and safety standards are upheld.
- Performance Monitoring and Reporting:
- Monitor the performance of quality team members and provide regular reports on progress. Identify areas for improvement and communicate feedback for continuous performance enhancement.
- Troubleshooting and Quality Improvement:
- Troubleshoot quality issues that arise on-site and implement corrective actions. Address customer complaints and implement measures for quality improvements.
- Coordination with Other Departments:
- Collaborate with production team, process team, and other departments to resolve quality issues and share improvement solutions. Facilitate communication and coordination between teams for optimal performance.
- Documentation and Record Management:
- Accurately document quality inspection results and production records. Prepare for quality audits and meet customer requirements through proper documentation and record-keeping.
- Manage Technician Attendance, Leave, and Work Behavior:
- Monitor and manage technician attendance, ensuring they adhere to scheduled shifts. Approve and track vacation and leave requests, ensuring adequate staffing levels. Address work behavior issues, ensuring a positive and productive work environment. Provide feedback and support for performance improvement as needed.
REQUIRED QUALIFICATIONS
- Associate or bachelor’s degree preferred (relevant work experience may be considered as an alternative).
- Minimum of 2 year of supervisory experience with operators, technicians, or hourly workforce.
- Experience in quality control, quality assurance, or a related field.
- Ability to communicate at all levels both verbally and written.
- Flexibility to adapt to different tasks.
- Awareness of Health and Safety.
- Eye for detail and quality.
- Must be able to communicate effectively.
- Assertive, able to cope with pressure, self-motivated and driven team player.
- Proactive approach toward various issues.
- Fluent in both Korean and English
PHYSICAL QUALIFICATIONS
- Able to stand and walk in the production area throughout the workday
- Reaching, pushing, pulling, or lifting as required within limits set by QCELLS.
Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.