Sr. Backoffice System Administrator

Description

Hanwha Qcells designs, builds, and manages financially sustainable solar photovoltaic (PV) solutions. The company brings a decade of global leadership in solar PV to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade solar PV solutions customized for the US energy market.

Summary

The Backoffice administrator manages common IT systems used by all employees of the entire CTV factory and establishes advanced processes to ensure operational stability. In addition, managing IT assets and improves user satisfaction by establishing an efficient Helpdesk management plan.

Responsibilities

• Manage ID and permissions for backoffice systems (Teams, mail, groupware, etc.)
• Operating IT ticket management systems (GLPI, Xwiki, File browser, etc.)
• Stabilization and advancement with threshold-based process for solarwinds monitoring system
• IT information asset purchase management and process establishment.
• Management and operation of IT assets (HW,SW), conduct due diligence on IT assets.
• Management of SW accounts for users and SW usage cycle. (OS, licenses, etc.)
• Management to distribute OA devices (PC, monitor, mini PC, Scanner, etc.)
• Operating file server and accounts for entire factory, management authorization.
• Establish IT hotline management and Helpdesk management process
• Operating Groupware (including improving electronic approval foam, usage process)
• Introduction of new IT technologies and automate and streamline internal business processes
• Gathering requirements and improving systems for each teams.
• Creating and deploying IT system guides for users.
  
  

Required Qualifications

• Bachelor’s degree required
• 5 years of prior Experience in IT infrastructure deployment and operations.
• Strong knowledge and Experience in accounts and access management (common systems)
• Experience in Active directory management, SSO, MFA, and authorization for file server
• Solid knowledge of IT asset lifecycle management, including inventory, disposal, procurement
• Demonstrated reliability with excellent time-management skills
• Works well under the pressure of deadlines
• Excellent written and verbal communication skills
  
  

Preferred Qualifications

• Experience in the Deployment and Operation of IT infrastructure of high-tech industries such as Solar and semiconductors
• Experience in Managing and Operating the IT infrastructure in Datacenter.
• Experience with common systems, account management, and processes for automation.
• Experience in massive IT asset (Server, Storage, Backup, etc.) management.
  
  

Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.