What are the responsibilities and job description for the Customer Service Representative position at QC Holdings-LendNation?
Lend Nation is looking for an energetic, positive Full-Time Retail Sales Customer Service Representative to join our team!
The Customer Service Representative opportunity is a full-time retail sales entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
This position will work at Branch 4117 located at 1112 6th Ave SE Decatur, AL 35601.
As a Customer Service Representative, you will:
- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment preferred
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
- Monthly bonus program
- Steady hours
BENEFITS:
- There are no benefits provided for this position other than those required by regulatory statue.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative