What are the responsibilities and job description for the Implementation Analyst position at qbe?
Primary Details Time Type: Full time Worker Type: Employee Location: Sydney, NSW Type: Permanent, full-time role Hybrid role, Happy to talk flexible working The opportunity As an Implementation Analyst, you will support testing, governance and delivery of price changes Sitting within the wider Pricing team, you’ll work closely with Pricing, Product, IT and Operations to support price changes across consumer, commercial and negotiated portfolios. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role In this role you will have hands‑on exposure to pricing execution, supporting the accurate testing and delivery of price changes into market. A day in the role seems like this: Support the end‑to‑end implementation of pricing changes, from planning through to production deployment Track pricing activity and maintain accurate records across pricing databases and implementation plans Execute automated and manual testing to validate pricing outcomes using established frameworks Develop and document test scenarios, inputs, outputs and variances for assigned price changes Ensure pricing changes comply with governance, approval and sign‑off requirements, escalating issues where needed Work closely with Pricing, Product, IT and Operations to support timely delivery and continuous improvement of pricing execution About you You’ll bring a strong foundation in testing or system change environments, with the ability to work accurately within governance frameworks and collaborate effectively across Pricing, Product, IT and Operations. This role suits someone who enjoys detail, structured processes and building capability in pricing systems. Experience in general insurance or financial services, with exposure to pricing, product, operations, UAT or testing environments Strong attention to detail and ability to follow defined processes, controls and governance requirements Analytical capability to interpret data, validate outcomes and identify discrepancies or risks Experience supporting system changes, pricing deployments or implementations Confident written and verbal communication skills, with the ability to work effectively with a range of stakeholders Familiarity with testing or automation tools and pricing platforms (such as Earnix) is desirable, with willingness to develop further Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks’ gender-equal flexible leave for all new parents, including paid super To learn more about benefits of working with us, click here. Awards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates To learn more about our achievements, click here. How to Apply If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. Your career. At the heart of it. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com. Skills: Actuarial Science, Analytical Thinking, Communication, Conflict Resolution, Critical Thinking, Decision Making, Financial Products, Intentional collaboration, Managing performance, Price Modelling, Pricing Strategies, Problem Solving, Risk Management, Stakeholder Management, User Acceptance Testing (UAT) Application Close Date: 15/06/2026 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 26 countries around the world. Learn more about QBE Careers today.