Demo

Billing Manager

QBE North America
Madison, WI Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/8/2026
Primary Details

Time Type: Full time



Worker Type: Employee

The Opportunity: The purpose of this role is to support financial operations within area of responsibility by monitoring delinquent accounts, investigating and resolving billing issues, overseeing movement of documents and efficiently handling inquiries to limit liability and streamlining billing and collections procedures.


  • Location: Madison, Wisconsin
  • Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week.
  • The salary range for this role is: $88,000 - $132,000



Your New Role


  • Support efficient financial operations by providing financial cost and/or benefit oversight for initiatives and ensuring adherence with regulatory requirements and company standards.
  • Facilitate billing and collections process by reviewing records for inconsistencies, preparing regular billing statements, overseeing movement of documents and efficiently handling inquiries to limit liability and streamline billing and collections procedures.
  • Monitor delinquent accounts by investigating and resolving billing issues and/or other complications that may prevent timely account payments.
  • Lead the implementation of financial activities by analyzing business operations and trends, developing additional analyses and providing action plans for process improvement.
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility.



Required Qualifications


  • Bachelor's Degree or equivalent combination of education and work experience



Preferred Competencies/Skills


  • High degree of financial acumen and awareness of financial responsibility
  • Effectively present thoughts to influence and persuade organizational leaders and key stakeholders to adopt innovative recommendations
  • Use multiple resources to gather and analyze information and use logic to address complex work-related issues and problems
  • Collaborate with internal and external customers; understand the needs and goals of a customer and actively look for ways to meet them
  • Monitor short- and long-term impact of contributions and ensure accuracy and adherence to long-term goal
  • Prioritize interests of the company during decision-making
  • Influence and collaborate with people at different levels within the organization to accomplish a common goal
  • Motivational, inspirational and enthusiastic approach to team leading and management
  • Use internal and external resources to gather, analyze and reorganize information
  • Provide vision and think creatively and innovatively



Preferred Experience


  • Insurance industry experience
  • Extensive financial experience
  • Experience managing or leading others
  • Increasing levels of responsibility



Preferred Knowledge


  • Advanced working knowledge of managing financial operations and reporting
  • Advanced working knowledge of relevant trends and information within the industry
  • Advanced knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
  • Working knowledge of systems and technology utilized within area of responsibility



Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:


  • Hybrid Working – a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community



To learn more, click here: Benefits | QBE US.

Why QBE? What if you could have a positive impact – at work and in the world?



At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search for and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Supplementary information

Skills:

Analytical Thinking, Communication, Cost Management, Critical Thinking, Customer Service, Customer Value Management, Financial Management, Financial Products, Intentional collaboration, Managing performance, Operational Efficiency, Risk Management, Stakeholder Management, Team Development, Team Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Salary : $88,000 - $132,000

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