Voice, Video & Collaboration Engineer

QBE, LLC is seeking a  Voice, Video & Collaboration Engineer to support the SCITES 2 program onsite at U.S. SOUTHCOM in Doral, FL.

This role supports enterprise voice, video, collaboration, conferencing, and AV services in a secure DoD environment. The ideal candidate will provide hands-on engineering, troubleshooting, sustainment, documentation, and architecture support for mission-critical communications systems.

Responsibilities include but are not limited to: 

• Serving as the builds engineer, leading coordination for AV installations within the command.
• Leading and coordinating AV installation projects, including mounting TVs, installing Extron systems, and supporting large conference room builds.
• Collaborating extensively with the Directorate of Public Works (DPW) and the cable team to ensure proper infrastructure and installation of AV equipment.
• Assisting and coordinating with external contractors (e.g., AV3) for large-scale conference room and collaboration space builds.
• Supporting multidisciplinary teams responsible for Video Teleconferencing (VTC), Audiovisual (AV), and Production services to ensure mission success.
• Creating, updating, maintaining, and interpreting required Body of Evidence (BOE) documentation for collaboration systems.
• Assisting management and internal teams in navigating the client's accreditation process for communication and media platforms.
• Documenting responses to required controls and maintaining a robust library of technical documentation and network diagrams.
• Maintaining system baselines and configuration management items, including security monitoring for all collaboration hardware.
• Collaborating with all stakeholders to ensure complete and functioning systems that meet performance and security requirements.
• Recommending and implementing process improvements to streamline VTC and Voice service delivery.
• Troubleshooting and resolving issues related to VTC, AV, and collaboration platforms.
• Providing technical support and guidance to end-users and team members.

#qg #qf

Minimum Qualifications: 

• Security or equivalent IAT Level II Certification.
• BA/BS in a field relevant to Collaboration Engineer role (additional experience may be substituted for degree requirements).
• High School diploma plus 4 years of additional experience, or an Associate's degree plus 2 years of additional experience, may substitute for a Bachelor's degree.
• A relevant Master's degree may count for 2 years of experience; a relevant PhD may count for 4 years.
• 5 years of experience with 2 years of relevant VTC, AV, Production and/or Collaboration Service experience.
• Experience with network documentation, including security compliance, configuration management, and centralized authentication.
• Experience creating and communicating complex information technology documentation to diverse audiences.

Preferred Qualifications: 

• Extron AV Associate Certification.
• Cisco Certified Network Professional (CCNP) Collaboration.
• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Clearance Requirements: 

• Must have an active secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

Physical Requirements: 

• Must be able to remain in a stationary position 50% of the time. 
• Needs to occasionally move about inside the office to access file cabinets and office machinery. 
• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. 
• Must be able to exchange accurate information in these situations. 

Equal Opportunity Employment Statement

QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or related medical conditions), marital status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable law.

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