What are the responsibilities and job description for the Senior Underwriting Operations position at QBE Americas, Inc.?
The Opportunity:
The purpose of this role is to contribute to underwriting operations for a line of business by preparing and reviewing documentation, managing client records and files, processing submissions, renewals and endorsements and supporting the development of junior operations underwriters.
* Location: Miami, FL
* Work Arrangement: hybrid working expectations
* The starting salary for this role is between $64,000.00 and $96,000.00
Your new role
* Facilitate the execution of timely and efficient underwriting operations by leveraging established guidelines in decision making and assessing and rating exposures
*Support the development of junior level operations underwriters by offering professional guidance, facilitating partnerships with key stakeholders, delivering technical training as required, prioritizing and delegating assignments and sharing expertise
*Maintain streamlined operational underwriting by processing, documenting and organizing assigned new business, renewal, endorsed and cancelled policies, preparing and maintaining legal notices and underwriting quotes to support business processes
*Leverage underwriting data and accurately reflect in the pricing model
*Maintain key reporting and tracking databases by following up on loss sensitive documents, tracking receipt of collateral and appropriately handling areas of concern
*Manage client files by utilizing customer relationship management tools and updating records as required to reflect current state
*Build and maintain relationships with internal and external customers by requesting required underwriting information and researching and analyzing inquiries
*Support operational projects to review and/or design new process modules and evaluate market dynamics to ensure compliance and grow the book of business
*Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues and guiding clients as necessary
*Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Required Education
* Bachelor's Degree or equivalent combination of education and work experience
Required Experience
* 4 years relevant experience
* Experience in Treaty and Portfolio solutions
* Strong analytical and problem-solving abilities with high attention to detail.
Preferred Experience
* Experience in underwriting operations, finance and/or the insurance industry
* Advanced-level Excel proficiency (pivot tables, advanced formulas
* Accounting knowledge
Preferred Knowledge
* Working knowledge of underwriting department processes and procedures
*Events affecting the industry, including understanding of competition and the marketplace
*Principles and processes for providing customer service
*Products and concepts relating to the insurance industry
*Continuous improvement methodology and principles
*Evaluating information to determine compliance with standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working - a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact - at work and in the world?
At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success - and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Supplementary information
Skills:
Administration Management, Analytical Thinking, Critical Thinking, Customer Service, Customer Value Management, Insurance Underwriting, Intentional collaboration, Legal Documents, Managing performance, Personal Initiative, Price Modelling, Process Improvements, Professional Networking, Risk Management, Stakeholder ManagementHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Equal Employment Opportunity
The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.