What are the responsibilities and job description for the Senior Specialist Underwriting Operations position at QBE Americas, Inc.?
The Opportunity: The Underwriting Assistant supports the Healthcare Medical Malpractice underwriting team by providing administrative, analytical, and operational assistance throughout the policy lifecycle. This role plays a critical part in ensuring accurate risk documentation, policy issuance, endorsement processing, and underwriting workflow efficiency for medical professional liability accounts, including physicians, groups, clinics, hospitals, and allied healthcare providers.
Location: Georgia or New York Tri-State Area
Work Arrangement: Hybrid or remote work environment, depending on organizational structure
The salary range for this role is between $64,000-$120,000
Your New Role:
Underwriting SupportAssist underwriters in the evaluation and processing of medical malpractice submissions, renewals, endorsements, and non-renewals
Prepare underwriting files by gathering applications, loss runs, credentialing information, contracts, and exposure data
Enter and maintain accurate risk, policy, and exposure data in underwriting and policy administration systems
Prepare policy documentation, binders, endorsements, certificates of insurance, and policy issuance materials
Process policy changes, cancellations, reinstatements, and renewals in a timely and accurate manner
Coordinate with internal teams (operations, compliance, claims, actuarial) to resolve policy-related issues
Track critical underwriting deadlines and maintain renewal and submission pipelines
Serve as a point of contact for brokers and internal partners for administrative underwriting inquiries
Request and follow up on missing information from brokers or insureds
Provide professional and timely responses to routine questions regarding policies and documentation
Support underwriting workflow efficiency through accurate data entry, documentation, and tracking
Assist with operational reporting, audits, and quality assurance reviews
Identify opportunities for process improvement within underwriting operations
Preferred Qualifications
High school diploma or equivalent; associate's or bachelor's degree preferred
Experience in insurance, underwriting support, or policy administration (healthcare or professional liability preferred)
Basic understanding of insurance principles and policy structures
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a deadline-driven environment
Preferred Competencies
Experience with medical malpractice or healthcare professional liability products
Familiarity with underwriting or policy administration systems
Exposure to healthcare provider risk profiles (e.g., physicians, allied health, hospitals, clinics)
Progress toward or interest in insurance designations (e.g., CPCU,AU)
Experience in underwriting operations.
Experience in the insurance industry.
Excellent written and verbal communication skills
Strong data entry accuracy and document management ability
Analytical mindset with the ability to summarize underwriting information
Customer-service orientation with internal and external stakeholders
Proficiency in Microsoft Office (Excel, Word, Outlook); underwriting systems experience a plus
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working - a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact - at work and in the world?
At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success - and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Supplementary information
Skills:
Administration Management, Analytical Thinking, Critical Thinking, Customer Service, Customer Value Management, Insurance Underwriting, Intentional collaboration, Legal Documents, Managing performance, Personal Initiative, Price Modelling, Process Improvements, Professional Networking, Risk Management, Stakeholder ManagementHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Equal Employment Opportunity
The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.
Salary : $64,000 - $120,000