What are the responsibilities and job description for the Technical Sales Representative position at QAI Laboratories?
QAI Job Number: QAI-EESSGOH-07222025JOB TITLE: Technical Sales RepresentativeLOCATION: Middleburg Heights, OH CATEGORY: SalesCLOSING DATE: OPEN UNTIL FILLED BACKGROUND:Founded in 1995 by a dedicated team of certification and testing experts, QAI Laboratories has established itself as a trusted independent third-party testing, inspection, and certification organization. We proudly serve a variety of industries, including building, technology, and construction, providing cost-effective solutions through our extensive in-house capabilities and a global network of qualified affiliates. Our reputation for excellence is reflected in the strong recognition of the QAI name and logo within the certification community, driving our consistent growth in certification, testing, and inspection services. QAI has an exciting career opportunity within the sales department. The Technical Sales position will play a key role in promoting QAI’s services by offering solutions to product manufacturers and designers to show conformance of products with Canadian, US, and international requirements. The ideal candidate will be someone who is positive, engaging, self-motivated, an effective communicator, solutions oriented, responsive, skilled at developing internal and external customer relationships, keen on generating new business opportunities, and thrives in a team environment. DUTIES: The successful candidate will perform, but not be limited to, the following duties:
Interested? Please submit your resume and cover letter at careers@qai.org. Applications will only be accepted when emailed in MS Word or PDF format and must have a job-specific cover letter. Please be sure to include the QAI job number in the subject line of your communication. Check our other career opportunities on our website careers page: qai.org/careers. Equal Opportunity Employer QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.Note: No sponsorship is available. ***
- Responsible for selling QAI’s services to potential clients within assigned unit.Become familiar with UL, CSA, and other standards, the US & Canadian standards system, implementation of standards towards product certification, testing, and inspectionPerform cold calls, send out emails, attend trade shows, association meetings, and other events to develop business and educate potential clients on QAI services and capabilities.Identify potential clients via research and networkingPrepare, issue quotes specifying applicable services, fees and credit termsWork closely with QAI technical staff to position the service packageMaintain quote/order and lead levels in a sales databaseFacilitate all sales transactions, completing all necessary tasks, paperwork & project assignmentSupport marketing in the development of brochures, newsletters, videos and educational content within the assigned unitOther duties as assigned by manager
- MinimumTechnical diploma in related field or equivalent industry experience Have the aptitude for providing a superior level of customer service in a complex and often demanding business environmentDemonstrated a strong ability to build internal and external relationships.Excellent written/oral communication skills and superior presentation skillsProfessional with at least 3 years of B2B Sales ExperiencePossess strong working knowledge of MS Word, Excel, PowerPointAbility to work in a fast-paced environment, independently and with team members. MUST be self-motivated and assertiveAbility to travel (~25%)
- Ability to listen and understand client’s needs, requirements, and expectations.Ability to communicate client needs, requirements, and expectations throughout the organization, as necessary.Ability to identify new business opportunities to contribute to QAI growth objectivesAbility to use word processing software and QAI’s CRM database - Zoho.
- Candidate must hold a valid driver licenseCandidate must hold a valid passport or be able to obtain a valid passport and be able to travel to international locations (mostly Canada, US travel).
Interested? Please submit your resume and cover letter at careers@qai.org. Applications will only be accepted when emailed in MS Word or PDF format and must have a job-specific cover letter. Please be sure to include the QAI job number in the subject line of your communication. Check our other career opportunities on our website careers page: qai.org/careers. Equal Opportunity Employer QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.Note: No sponsorship is available. ***