What are the responsibilities and job description for the Scrum Master position at Q2?
As passionate about our people as we are about our mission.
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance
As the SCRUM Master on the Helix Planning and Enablement team, you will assist the Product Owners and Development teams in the execution and delivery of the SCRUM teams’ commitments. You will actively work with the leadership team, Program Managers, as well as Product Owners to assist the development team by removing impediments and coaching the teams on agreed upon processes to deliver committed functionality to the end user in their delivery of user stories and resolution of bugs.
You will also provide project management support and oversight for the initiatives owned by your scrum teams and assist in supporting our Release Management team.
A Typical Day
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Our Culture & Commitment
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance
As the SCRUM Master on the Helix Planning and Enablement team, you will assist the Product Owners and Development teams in the execution and delivery of the SCRUM teams’ commitments. You will actively work with the leadership team, Program Managers, as well as Product Owners to assist the development team by removing impediments and coaching the teams on agreed upon processes to deliver committed functionality to the end user in their delivery of user stories and resolution of bugs.
You will also provide project management support and oversight for the initiatives owned by your scrum teams and assist in supporting our Release Management team.
A Typical Day
- Works with Product Owners and team members to ensure healthy backlog management and prioritization practices by facilitates the execution of backlog refinement
- Assists the team in identifying blockers and solicits help from team members, product owners, or anyone in the organization who can assist
- Assists with dependency management and cross-team coordination
- Removes impediments to the team’s ability to perform
- Plans and hosts the rituals of scrum, including the daily standups, the sprint planning meetings, the sprint demos, and the sprint retrospectives
- Maintains the artifacts of scrum and making sure everyone has access to them
- Coaches team members on their roles and responsibilities, while watching for problems and helping to resolve them
- Coaches team on agile best practices
- Encourages team responsibility, accountability, transparency and self-organization
- Gathers and communicates scrum team metrics to assist with team velocity improvements, planning, and estimation processes
- Ensure that goals/objectives/ deliverables are defined for the team’s program, including the end objective definition, scope, and general timelines.
- Manage communication, coordination, and status updates between teams, stakeholders, and leadership.
- Track status and provide updates in relation to the overall program.
- Anticipate needs and drive results through planning, documentation, dependency coordination, tracking, internal training, and communications.
- Supports Product Owner and team on continuous roadmap planning activities, including discovery and project planning.
- Provide project and administrative support to our Release Management team.
- Bachelor’s degree or related field or equivalent combination of industry related professional experience and education
- Working experience with SaaS
- Proficient in Jira and Confluence
- 5 years of working experience as a dedicated Scrum Master
- Scrum Master certification or equivalent certification
- Prior Experience with release management methodologies within agile framework is highly desirable
- Prior experience with scheduling , managing and coordinating releases across multiple teams and applications is a bonus
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
Our Culture & Commitment
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
