What are the responsibilities and job description for the Program Manager, Transformation position at Q2?
As passionate about our people as we are about our mission.
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Program Manager – Transformation Management is a senior individual contributor within the Q2’s Transformation Management office, responsible for leading large-scale, strategically important programs. Representative examples of such initiatives could include, among others: (i) the translation of Q2’s internal AI strategy to drive and measure internal efficiency gains across the enterprise; (ii) the modernization and enhancement of existing systems and processes to execute Q2’s broader data strategy; and/or (iii) the integration of acquired companies as part of Q2’s M&A strategy. This role coordinates cross-functional teams, at times without formal authority, translating our strategy into executable programs and interdependent projects. The Program Manager partners closely with senior executives across Q2, spanning Engineering, Support, Service Delivery, Product, Sales & Success, People and Business Operations to ensure programs and the associated component projects are scoped and executed on schedule, ultimately delivering the expected return on investment. The role requires strong problem-solving, program management and change management credentials and extensive experience working in the software industry. The role will be based in Austin, Texas, with up to 10% travel to support stakeholder engagement and execution.
Responsibilities
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Our Culture & Commitment
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Program Manager – Transformation Management is a senior individual contributor within the Q2’s Transformation Management office, responsible for leading large-scale, strategically important programs. Representative examples of such initiatives could include, among others: (i) the translation of Q2’s internal AI strategy to drive and measure internal efficiency gains across the enterprise; (ii) the modernization and enhancement of existing systems and processes to execute Q2’s broader data strategy; and/or (iii) the integration of acquired companies as part of Q2’s M&A strategy. This role coordinates cross-functional teams, at times without formal authority, translating our strategy into executable programs and interdependent projects. The Program Manager partners closely with senior executives across Q2, spanning Engineering, Support, Service Delivery, Product, Sales & Success, People and Business Operations to ensure programs and the associated component projects are scoped and executed on schedule, ultimately delivering the expected return on investment. The role requires strong problem-solving, program management and change management credentials and extensive experience working in the software industry. The role will be based in Austin, Texas, with up to 10% travel to support stakeholder engagement and execution.
Responsibilities
- Lead end-to-end delivery of large, complex programs spanning multiple business units, product lines, and geographies.
- Own program roadmaps, milestones, dependencies, risks, and outcomes to ensure alignment with strategic priorities.
- Operate within ambiguity to provide suggested solutions and demonstrate subject matter expertise.
- Coordinate and manage multiple concurrent projects, maintaining visibility into interdependencies and impacts across initiatives.
- Provide leadership and oversight to project managers to drive consistent execution and reporting.
- To the extent required, directly lead specific projects to ensure the broader program objectives are attained.
- Act as a primary point of coordination between executive sponsors, business leaders, and broader execution teams.
- Coordinate associated change management initiatives to ensure transformation initiatives become embedded within normal course operations.
- Facilitate program reviews, steering committees, and decision forums, clearly communicating status, risks, and outcomes.
- Identify, assess, and mitigate program-level risks.
- Establish and continuously improve program management standards, metrics, and reporting to drive execution excellence and measurable outcomes.
- 8–12 years of relevant professional experience leading complex, enterprise-scale programs with multiple interdependent projects.
- Strong preference for relevant professional experience in enterprise software, SaaS, fintech, or similar corporate environments.
- Minimum Bachelor’s degree in a relevant field.
- Preference for PgMP or PMP certification
- Proven ability to translate strategy into executable delivery plans and sustained business outcomes.
- Strong executive communication skills, with the ability to influence and align senior stakeholders without direct authority.
- Deep experience in dependency management, risk management, and issue resolution in complex operating environments.
- Track record of partnering effectively with business leaders to develop execution strategies across multiple functional areas.
- Strong analytical, organizational, and financial acumen to support data-driven decision-making and program governance.
- Demonstrated experience coaching and developing others and providing leadership to project level stakeholders.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
Our Culture & Commitment
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements