What are the responsibilities and job description for the Azure VDI Engineer position at Q1 Technologies, Inc.?
Job Type:- Fulltime
Position:- Azure VDI Engineer
Location:- Raleigh ,NC and Tampa ,FL
Job description:-
Azure VDI Engineer
§ Support and maintain Azure Virtual Desktop environments, session hosts, images, scaling plans, and FSLogix profiles.
§ Troubleshoot AVD connectivity, performance, and application issues.
§ Collaborate with cloud and infrastructure teams to optimize capacity, performance, and security.
§ Provide Tier‑3 operational support for enterprise Windows and Mac endpoints.
§ Maintain and enhance endpoint configuration baselines, policies, and compliance standards.
§ Implement OS updates, security patches, and device health monitoring processes.
§ Administer Jamf Pro for macOS fleet management, including profiles, packages, scripts, patching, and enrollment workflows.
§ Align macOS platform support with enterprise compliance and security requirements.
§ Develop, maintain, and improve PowerShell scripts to automate tasks across AVD, Intune, SCCM, and general endpoint operations.
§ Create repeatable automation for provisioning, reporting, compliance checks, and remediation.
§ Serve as an escalation point for End User Services and cross‑functional IT teams.
§ Participate in on‑call rotation for critical endpoint infrastructure support.
§ Document processes and maintain internal technical knowledgebases.
§ Engage in continuous improvement for service stability and user experience.
QUALIFICATIONS
§ 3–5 years of experience supporting enterprise endpoint technologies.
§ Hands‑on experience with Azure Virtual Desktop (AVD / VDI) environments.
§ Strong expertise with Microsoft Windows 10/11 administration.
§ Experience with macOS endpoint administration using Jamf Pro.
§ Demonstrated proficiency with Microsoft Intune and Autopilot.
§ Working knowledge of SCCM (Configuration Manager) in a hybrid environment.
§ Strong PowerShell skills for automation, scripting, and system integration.
§ Excellent troubleshooting and root‑cause analysis skills.
§ Strong communication skills and ability to work effectively with cross‑functional teams.