Marina Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres.

What you will have an opportunity to do:

We are looking for someone passionate about boating, someone who is highly motivated, and customer focused to join our Marina Attendant. The successful candidate for this role will use their passion for boating and their love of engaging with people to guide guests with their boating excursion. They will be responsible for the upkeep and cleanliness of the boats and marina.

If you have experience working in a Marina operation, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!

Your Role:

• You will work at the Marina helping guests discover their “Wanderlust” experience out on the water!
• You will help guests by renting Marina slips and boats to guests
• You will help Marina slip guests with their boat needs as they stay at the resort
• You will ensure that the equipment is well maintained and ready for use by guests
• You will ensure all guest interactions are handled in a professional manner.
• Provide exceptional customer service by being engaging and taking sincere interest
• Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
• You will work closely with the team to ensure the marina is kept clean
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

What are we looking for?

: Rent slips to prospective tenants of the Marina. Rent boats to guests of the Marina. Answers questions pertaining to the Marina and Resort, performs daily cleaning duties, performs the duties of cashier.

QUALIFICATIONS: KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• Must be service oriented.
• Ability to interact well with others.
• Possess a working knowledge of watercraft.

ESSENTIAL FUNCTIONS:

• Must be well groomed, with nametag on at all times while working on the property.

• Must be well-mannered, display helpful attitude, greet guests when encountered show appreciation to the guest for being at the Marina and Resort, show willingness to help guests at all times.

• Inspects marina docks and storeroom to ensure that area is a clean and a safe environment.

• Keep accurate record of all tenants transactions (slip moving, updating leases).

• Must possess the ability to perform the duties of a cashier.

• Must possess the ability to operate watercraft rentals.

MARGINAL FUNCTIONS:

1. To assist houseboat fleet and other departments as required.

2. Will perform additional duties as requested by the General Manager and Marina Manager.

ENVIRONMENT: In and out doors setting, sun, heat and rain.

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.