Business Transient Sales Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

Position Summary

We are seeking a highly motivated and results-driven Business Transient Sales Manager / Corporate Group Blocks to drive room revenue through the solicitation, development, and management of corporate accounts and group room block opportunities. This position is responsible for generating new business, maintaining existing client relationships, and maximizing hotel occupancy and revenue through strategic sales efforts focused on business transient travelers and corporate group bookings.

Essential Duties and Responsibilities

Business Transient Sales

• Prospect, solicit, and secure new corporate accounts to generate business transient room nights and revenue.
• Manage and grow existing negotiated corporate accounts through regular communication, site visits, and account reviews.
• Conduct outside sales calls, networking events, and client appointments to develop new business opportunities.
• Participate in annual corporate RFP processes and negotiate preferred rates with key accounts.
• Monitor production reports and adjust sales strategies to achieve revenue goals.
• Maintain accurate account information, activities, and opportunities within the CRM system.

Corporate Group Blocks

• Generate and secure corporate group room block business for training programs, project teams, relocations, meetings, and other corporate events.
• Collaborate with meeting planners, executive assistants, and corporate travel managers to identify group opportunities.
• Prepare proposals, contracts, and room block agreements in a timely manner.
• Conduct hotel site visits and presentations for prospective clients.
• Partner with Operations and Revenue Management teams to ensure successful execution of contracted business.
• Monitor pickup, rooming lists, and block utilization to maximize revenue opportunities.

Sales Planning and Reporting

• Develop and execute a strategic sales plan focused on achieving room night and revenue goals.
• Maintain a healthy sales pipeline through continuous prospecting and lead generation.
• Provide weekly sales activity reports, forecasts, and production updates.
• Analyze market trends, competitor activity, and customer needs to identify new opportunities.
• Attend hotel sales meetings and contribute to overall revenue strategies.

Qualifications

• Minimum 2-3 years of hotel sales experience preferred.
• Experience in business transient sales, corporate accounts, or group sales strongly preferred.
• Knowledge of hotel sales processes, revenue management principles, and contract negotiations.
• Strong prospecting, networking, and relationship-building skills.
• Excellent verbal, written, and presentation skills.
• Proficiency with Delphi / Salesforce, PEP, Hilton Platform and Microsoft Office Suite
• Ability to work independently while contributing to team objectives.
• Valid driver's license and ability to travel locally for client appointments and networking events.

Performance Expectations

• Consistently achieve monthly, quarterly, and annual room revenue goals.
• Conduct a minimum number of weekly prospecting calls, emails, appointments, and site visits.
• Maintain an active pipeline of qualified corporate prospects.
• Generate new business while growing existing accounts.
• Deliver exceptional customer service and client retention.

Preferred Attributes

• Self-starter with a strong sense of urgency.
• Competitive and goal-oriented mindset.
• Strong organizational and time-management skills.
• Ability to build long-term relationships with corporate decision-makers.

What are we looking for?

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.