Documentation and Treatment Plan Specialist

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

At Pyramid Healthcare New River Valley Inpatient in Radford we specialize in Substance Use Disorder Treatment. Pyramid Healthcare Inc. has been in operations since 1999 and currently operate over 80 programs in 8 different states, offering a full continuum of high-quality behavioral health care for individuals suffering from substance use disorders, mental health concerns, and other behavioral health issues. If you would like to use your experience and education, to create a positive footprint at our new program, we invite you to apply to this wonderful opportunity.

• Address: 6226 University Park Drive, Radford, VA, 24141
• Hourly Rate: $22.00/hour - $28.00/hour (based on education and experience)
• Schedule: Monday - Friday 9am-5pm
  
  

Deliverables/Principal Results Expected

• Review clinical documentation, progress notes and treatment plans daily to ensure completeness, accuracy and alignment with behavioral health and substance use treatment requirements.
• Identify missing, incomplete or unclear documentation and communicate directly with clinicians to request corrections or additional information.
• Monitor completion of requested corrections and maintain accurate tracking of outstanding documentation needs.
• Escalate unresolved, repeated or serious documentation concerns to the Clinical Director or Clinical Supervisor only when necessary.
• Ensure documentation supports medical necessity, payer expectations and audit readiness by verifying required elements, signatures, dates and treatment alignment.
• Maintain organized documentation logs and partner with clinical leadership to address recurring gaps or compliance risks.
• Protect confidentiality at all times and adhere to all HIPAA, state and organizational standards for behavioral health and substance use records.
• Must exercise discretion and maintain confidentiality with regard to all company information.
• Completion of all required trainings as designated by the company and accreditation/licensing entities.
• Other duties as assigned
  
  

Education, Experience

• High School Diploma or GED required; Bachelor’s Degree in a human services–related field preferred (psychology, social work, counseling, health information, behavioral health or similar).
• Minimum two years of experience reviewing clinical documentation in a behavioral health, substance use, quality assurance, utilization review or medical records setting, including review of treatment plans and progress notes.
• Experience using an EHR required; strong understanding of behavioral health terminology, treatment plan structure, payer documentation expectations and medical necessity standards preferred.
• Clinical licensure (CSAC, QMHP, LCSW, LPC, LSATP) or candidates under board-approved supervision strongly desired
  
  

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!
  
  

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.