Client Navigator

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

At Pyramid Healthcare New River Valley Inpatient in Radford we specialize in Substance Use Disorder Treatment. Pyramid Healthcare Inc. has been in operations since 1999 and currently operate over 80 programs in 8 different states, offering a full continuum of high-quality behavioral health care for individuals suffering from substance use disorders, mental health concerns, and other behavioral health issues. If you would like to use your experience and education, to create a positive footprint at our new program, we invite you to apply to this wonderful opportunity.

• Address: 6226 University Park Drive, Radford, VA 24141
• Schedule: Full time Monday-Friday 8am-4:30pm
  
  

Essential Duties And Responsibilities

• Evaluates behavioral, emotional, cognitive, spiritual, and social needs of clients and family members and consults with treatment team regularly for the development of and progress towards treatment goals in accordance with clinical policy and accreditation guidelines.
• Facilitation of individual sessions to develop treatment plans.
• Facilitates all clinical services for clients including individual and family sessions, therapeutic groups, and referral source/ outpatient provider contact as applicable
• Responsible for maintaining clinical record for clients with appropriate documentation of clinical services and client program engagement in ECR in accordance with program policy.
• Provides documentation and support for utilization review in a timely way and participates in UR process as outlined in program policy.
• Participates in aftercare plan development and outcome data process.
• Provides case management services for clients and families through coordinating transportation needs, providing individual and family case management sessions, assisting in development of aftercare plan, providing referral and aftercare provider contact, addressing outside provider needs
• Conduct Level of Care Assessments as required.
• Completion of all required trainings as designated by the company and accreditation/licensing entities.
• Other duties as assigned.
  
  

Education, Licensure, & Experience

• Preferred Bachelor’s Degree in human services or related field and at least 1-2 years of experience in substance abuse and mental health field.
• High school diploma or equivalent considered with 1-2 years of experience in similar work.
  
  

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!
  
  

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.