What are the responsibilities and job description for the Public Area Attendant position at Pyramid Global Hospitality?
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About Our Property
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.
At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
Our Property
What you will have an opportunity to do:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
At South Seas, our Public Area Attendants play an essential role in creating a clean, welcoming, and memorable experience for every guest. This position is responsible for maintaining the cleanliness, appearance, and sanitation of all public spaces throughout the resort, ensuring each area reflects the high standards of South Seas.
From the lobby and guest corridors to restrooms, meeting spaces, recreational facilities, and outdoor common areas, the Public Area Attendant helps provide an exceptional first and lasting impression while supporting a safe, comfortable, and enjoyable resort environment.
Rate of Pay
Hourly Position: $21.00 per hour
Essential Functions
Qualifications
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Compensation
$21.00
$21.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About Our Property
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.
At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
Our Property
What you will have an opportunity to do:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
- Be Authentic
- Practice Humility
- Cultivate Teamwork
- Value Time
- Be Trustworthy
- Low-cost Medical, Dental, and Vision plans
- Paid Life Insurance
- Short- and Long-Term Disability
- Paid Time Off and Holidays
- 401(k) with company match
- Commuter and Company-paid Toll Programs
- Complimentary Shift Meal
At South Seas, our Public Area Attendants play an essential role in creating a clean, welcoming, and memorable experience for every guest. This position is responsible for maintaining the cleanliness, appearance, and sanitation of all public spaces throughout the resort, ensuring each area reflects the high standards of South Seas.
From the lobby and guest corridors to restrooms, meeting spaces, recreational facilities, and outdoor common areas, the Public Area Attendant helps provide an exceptional first and lasting impression while supporting a safe, comfortable, and enjoyable resort environment.
Rate of Pay
Hourly Position: $21.00 per hour
Essential Functions
- Clean, sanitize, and maintain all interior and exterior public areas according to South Seas brand standards.
- Maintain resort lobbies, entrances, hallways, elevators, stairwells, restrooms, meeting spaces, fitness areas, and other guest-facing public spaces.
- Sweep, mop, vacuum, dust, polish, and disinfect surfaces using approved cleaning products and procedures.
- Restock restroom supplies including soap, paper products, and other guest amenities.
- Empty trash and recycling containers throughout the resort and replace liners as needed.
- Clean windows, glass doors, mirrors, fixtures, furniture, and decorative elements.
- Maintain cleanliness of outdoor walkways, patios, pool deck common areas, and other public gathering spaces.
- Respond promptly to guest requests and housekeeping service calls with professionalism and urgency.
- Report maintenance concerns, safety hazards, damaged equipment, or cleanliness issues to the appropriate department.
- Assist with special cleaning projects, deep cleaning assignments, and seasonal resort preparation.
- Operate housekeeping equipment including vacuums, floor machines, carpet extractors, and other cleaning equipment safely.
- Follow proper chemical handling, storage, and safety procedures in accordance with OSHA requirements.
- Support housekeeping operations during high occupancy periods and assist other housekeeping team members as needed.
- Maintain housekeeping closets, storage rooms, and equipment in a clean and organized condition.
- Deliver exceptional guest service by greeting guests warmly and assisting with basic resort information or directing them to the appropriate department.
Qualifications
- High school diploma or equivalent preferred.
- Previous housekeeping, janitorial, custodial, or resort cleaning experience preferred.
- Hospitality or resort experience is a plus.
- Ability to work independently while maintaining attention to detail.
- Strong organizational and time management skills.
- Ability to maintain a positive and professional attitude in a fast-paced environment.
- Must be dependable, punctual, and committed to delivering exceptional guest service.
- Ability to stand and walk for extended periods throughout the workday.
- Frequently bend, kneel, reach, climb stairs, and lift.
- Ability to lift, carry, push, and pull up to 50 pounds.
- Ability to work indoors and outdoors in varying weather conditions, including heat and humidity.
- Ability to safely operate cleaning equipment and housekeeping tools.
- Must be available to work mornings, evenings, weekends, and holidays.
- Flexible schedule based on business demands and resort occupancy.
- Overtime may be required during peak seasons and special events
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Compensation
$21.00
$21.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Salary : $21