What are the responsibilities and job description for the Order Management Specialist position at Pyramid Consulting, Inc?
Immediate need for a talented Order Management Specialist. This is a 12 months contract opportunity with long-term potential and is located in Plano, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-18225
Pay Range: $30 - $32.13/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Manage 50 accounts portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
- Update, and maintain customer and order data, ensuring data integrity and accuracy.
- Review and validation price adjustment chargeback claims with finance and Sales.
- Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
- Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
- Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
- Assist the team on various projects as needed.
- Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
- Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
- Record production data, including volume produced, consumption of raw materials, and quality control measures.
- Requisition and maintain inventories of materials and supplies necessary to meet production demands.
Key Requirements and Technology Experience:
- Bachelor's degree in a related business field.
- 3-5 years of experience in order management or a related field.
- Proficiency in SAP and EDI for order processing.
- Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong written and verbal communication skills.
- Problem-solving and critical thinking abilities.
- Ability to multitask efficiently and work under pressure.
- Self-motivated and capable of working independently.
- Knowledge of builder systems, such as Supply Pro and KOVA
- Verbal and written communication skills, attention to detail, problem solving and interpersonal skills.
- Ability to analyze costs related to manufacturing, labor and materials.
- Ability to accurately document and record customer/client information.
- Knowledge of applicable laws and regulations related to shipping and production.
- Previous experience with computer applications, such as Microsoft Word and Excel.
- High school diploma or GED required.
- 2-4 years related experience required.
Our client is a leading Consumer Electronics Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Salary : $30 - $32