Healthcare Consultant

Key Requirements and Technology Experience: 

• 5 years of experience in Healthcare Consulting / Healthcare Analytics / Contact Center Consulting.
• Strong understanding of contact center metrics (AHT, FCR, CSAT, SLA, occupancy, etc.).
• Hands-on experience with Power BI (dashboarding, DAX, data modeling).
• Strong proficiency in SQL for data querying and manipulation.
• Experience in sales analytics and reporting.
• Experience in forecasting and predictive analysis (call volume, sales, workforce planning).
• Excellent client-facing, communication, and presentation skills.
• Ability to work with large datasets and translate insights into business recommendations.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Salary : $50 - $60