What are the responsibilities and job description for the Hardware Technician I / NOC Analyst position at Pyramid Consulting, Inc?
Immediate need for a talented Hardware Technician I / NOC Analyst. This is a 06 months contract opportunity with long-term potential and is located in Bartlesville, OK(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-32285
Pay Range: $18/hr - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Monitor network, server, and infrastructure alerts across a 24x7 NOC environment
- Identify, triage, and respond to incidents to minimize downtime
- Perform first-level troubleshooting and escalate to engineering teams as needed
- Maintain and update runbooks and monitoring documentation
- Support change management and scheduled maintenance windows
- Communicate incident status to stakeholders in a timely manner
- Manage conference bridges for Problem Management
Key Requirements and Technology Experience:
- Familiarity with monitoring tools
- Basic understanding of networking fundamentals, including TCP/IP, routing, and switching
- 1 years experience in a NOC or network operations environment (preferred)
- CCNA or similar networking certification (nice to have)
- Experience with Service-Now (nice to have)
- Experience supporting energy or utilities sector environments (nice to have)
Our client is a leading Exploration and production Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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Salary : $18 - $20