What are the responsibilities and job description for the Customer Solutions Engineer position at Pyramid Consulting, Inc?
Immediate need for a talented Customer Solutions Engineer. This is a 06 months contract opportunity with long-term potential and is located in Pittsburgh, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-90753
Pay Range: $105 - $110/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- In partnership with Business Development teams :
- provide high touch technical support with strategic clients to facilitate the migration from the Content API for Shopping to the Merchant API .
- Manage relationships with a portfolio of Partners with senior internal and external stakeholders
- Design support solutions to complex customer challenges and recognize patterns that can be reused by other Partners.
- Perform implementation reviews, advocate new product features, educate partners and ensure the prompt and proper resolution of technical challenges.
- Communicate pre-migration assessment, flag detected errors and migration-related issues.
- Work with Business Development, Product Managers and Partner Operations Managers to upgrade top clients’ integration and make tools requests required to improve processes and performance.
Key Requirements and Technology Experience:
- 4-5 years of experience in a technical, partner-facing role with a strong customer focus.
- Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C ) including data structures, algorithms, and software design.
- Deep expertise with RESTful APIs, including integration, troubleshooting, and debugging. Coding skills required. Experience with Client's Shopping APIs is a huge plus!
- Proficiency in SQL for managing and analyzing data.
- Proven project management skills, with experience in managing complex technical migrations.
- Excellent cross-functional collaboration and communication skills.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Salary : $105 - $110