Director of Human Resources

Our client, a highly regarded organization in the luxury sector, is seeking an experienced and highly strategic Director of Human Resources in NYC to serve as a trusted partner to the executive leadership team.

This is a highly visible and impactful role for a hands-on HR leader who thrives in an entrepreneurial environment and enjoys building, influencing, and advancing people strategy across a growing organization. The successful candidate will have the opportunity to shape company culture, strengthen talent, and provide thoughtful guidance across all aspects of the employee lifecycle.

This position offers significant autonomy and ownership, making it ideal for a confident and proactive leader who can operate independently, exercise sound judgment, and drive meaningful initiatives. This individual will serve as a trusted advisor to company leadership and play a vital role in shaping the future of both the business and its people.

Prior Human Resources leadership experience within a luxury environment is required to be considered for this role.

Position Overview

The Director of Human Resources will serve as the organization’s senior HR leader and oversee all facets of Human Resources, including talent acquisition, onboarding, employee relations, performance management, compensation, organizational development, compliance, and workforce planning.

The ideal candidate combines strong business acumen with exceptional emotional intelligence and understands the distinct expectations of a luxury organization. This individual will bring a highly polished and thoughtful approach, with a proven ability to build credibility with executives and employees while ensuring the company’s people practices reflect its elevated brand standards.

Key Responsibilities

• Serve as a strategic advisor and trusted business partner to the executive leadership team.
• Lead and execute all Human Resources functions across the organization.
• Develop and implement HR strategies that support business objectives and long-term growth.
• Serve as a cultural ambassador, ensuring the employee experience reflects the brand’s standards of excellence, sophistication, discretion, and attention to detail.
• Partner with leadership to attract, develop, and retain high-caliber talent capable of representing a globally recognized luxury brand.
• Oversee full-cycle talent acquisition, workforce planning, succession planning, and onboarding.
• Ensure recruitment, onboarding, and employee development programs reinforce the brand’s heritage, values, and commitment to excellence.
• Partner with leadership to assess organizational needs and proactively identify talent opportunities, gaps, and potential risks.
• Lead sensitive employee relations and leadership matters with sound judgment, diplomacy, discretion, and professionalism.
• Drive performance management, leadership coaching, employee development, engagement, and retention strategies.
• Ensure compliance with federal, state, and local employment laws and HR best practices.
• Evaluate and enhance HR policies, programs, and processes to improve efficiency and elevate the employee experience.
• Manage compensation planning, annual review processes, and organizational design initiatives.
• Foster a culture of accountability, engagement, collaboration, and excellence.
• Lead and develop one direct report while serving as a trusted resource across the broader organization.

Qualifications

• Bachelor’s degree required; advanced degree or HR certification preferred.
• 10 years of progressive Human Resources leadership experience.
• Significant HR leadership experience within a luxury brand is required, along with a strong understanding of the standards, pace, discretion, and cultural nuances of a high-touch organization.
• Demonstrated expertise across all areas of Human Resources, including recruitment, onboarding, employee relations, performance management, compensation, compliance, and organizational development.
• Proven ability to operate independently and manage competing priorities with minimal oversight.
• Strong executive presence with the ability to influence, advise, and build credibility at all levels of the organization.
• Highly organized, structured, and detail-oriented, with exceptional follow-through.
• Strong business acumen and the ability to connect people strategies to measurable business outcomes.
• Excellent communication, coaching, and relationship-building skills.
• Polished, diplomatic communication style and the ability to navigate sensitive matters with professionalism and discretion.
• Experience supporting senior executives and serving as a key member of a leadership team.

Compensation: $180,000 base salary

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.