Park Services/Custodial

Description

Position Overview:

The Park Services Team Member is part of the Operations Department’s Park Services team and is responsible for maintaining the cleanliness and overall appearance of all guest-facing areas throughout the park. This role focuses on keeping walkways, restrooms, pavilions, and other guest-facing areas clean, organized, and ready for guests at all times. Park Services Team Members play a key role in creating a positive first impression and upholding the park’s commitment to providing a Good-Clean-Fun experience for every guest.

Position Responsibilities:

• Ensure all guest-facing areas are kept clean and orderly.
• Complete daily cleaning checklists and special projects as assigned by leadership.
• Regularly refresh trash receptacles, including taking out trash, wiping down surfaces, and washing as needed.
• Regularly check and refresh restrooms according to established standards.
• Prior to opening, walk through the park with a broom and dustpan to remove debris and ensure all trash receptacles are refreshed according to established standards.
• Before or after park hours, hose down pavilions and walkways.
• Respond to all Park Services radio calls, including trash removal requests, restroom refreshing, routine cleanings, or cleanup of messes.
• Safely operate all Park Services equipment and tools, including but not limited to dollies, trash cans, gondolas, brooms, dustpans, and spray bottles.
• Use proper cleaning products and chemicals when completing duties, following all established standards and procedures.
• Reduce waste by controlling inventory of Park Services products and supplies available to guests.
• Track inventory of Park Services products and supplies and proactively alert appropriate leadership or management when stock is running low.
• Ensure all Park Services storage areas are kept clean, organized, and in compliance with all regulatory and established standards.
• Ensure proper handling of chemicals, cleaning products, Park Services equipment, and other relevant materials; always read instructions and warnings before handling.
• Provide intentional and Texas-friendly customer service and assist guests with questions, directions, and other needs as requested.
• Comply with all Pyek Group and Typhoon Texas policies and procedures.
• Proactively identify operational and equipment issues and collaborate with departmental leadership to resolve them when appropriate.
• Embody Cowabunga Vegas’s moment making keys of intentionality, Cowabunga-friendliness, safety, cleanliness, and fun throughout all departments.
• Assist with additional responsibilities, roles, departments, or park locations as needed.

Requirements

• Must be 15 years of age or older.
• Must be 18 years of age or older to operate the trash compactor.
• Must be able to stand and walk for extended periods of time.
• Must be able to lift, carry, push, or pull items weighing up to 50 pounds as part of daily responsibilities.
• May be required to work in various weather conditions, including direct sunlight, high temperatures, or rain.
• Must be able to multitask and remain flexible in a fast-paced environment.
• Must be able to communicate in a positive and professional manner and work well with others.