PXG -Club Fitting Specialist (Charlotte, North Carolina - Field)

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?

Description:

The Club Fitting Specialist is responsible for custom-fitting golf clubs to customer specifications while providing high-quality customer service.

Responsibilities:

• Provide exceptional customer experience while properly custom-fitting all potential customers ensuring the best possible equipment for them
• Maintain a positive, customer-focused attitude by listening, understanding, and responding to customer needs and offering creative solutions
• Gather, input, and report back customer-based data
• Provide excellent follow-up in a timely manner to all potential customers
• Demonstrate strong communication and collaboration between team members
• Increase revenue and profitability while meeting deadlines and working in an organized manner
• Identify potential green grass partners for future partnerships
• Manage and organize daily/weekly schedules in conjunction with team members to maximize revenue and efficiency
• Input daily customer orders accurately and track all orders to delivery
• Manage monthly inventory of product
• Demonstrate superior product knowledge
• Perform other related duties as required

Job Skills Required:

• A professional, positive, and flexible attitude
• Excellent written and verbal communication
• Microsoft Office and basic computer skills

Job Skills Preferred:

• Prior club fitting/building experience is preferred in the golf industry

Soft Skills:

• Enthusiastic team player
• Superior customer service and relationship-building skills

Education:

• HS diploma required. Bachelor’s degree preferred
• Prior experience in golf sales and customer service

Certifications:

• Master Club Fitting certification

Years of Experience:

• Prior fitting experience in the golf industry is preferred but not required.

Travel: Yes, domestically (mostly road travel)

Perks of working at PXG:

• Medical, Dental, and Vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Dependent Care and Health Care Flexible Spending Accounts
• Paid parental leave
• Employer paid short-term disability and life insurance
• Free set of golf clubs
• Employee Discounts
• Smart Casual Dress Code

Working Conditions: This position primarily works in outdoor environments and will be mobile most of the time. Must have a valid driver's license. Must be able to bend, crouch, sit, stand, and lift.

PXG is a drug-free, smoke-free, and fragrance-free work environment. PXG believes in a diverse environment and is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (and gender identity or gender nonconformity), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information or any other characteristic protected under applicable laws. PXG will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable laws.