What are the responsibilities and job description for the Billing Specialist position at PX Therapy Group LLC?
About Our Organization
PX Therapy Group is a locally owned outpatient physical therapy company. We focus on giving high-quality, one-on-one care to our patients. Our clinics are run by experienced clinicians, and we value teamwork, strong communication, and great patient relationships. We run well-supported clinics throughout the Midwest and Mountain West.
Job Summary
We are looking for a detail-oriented and dependable medical biller who enjoys helping patients and supporting clinic operations. In this role, you will process insurance claims, post payments, follow up on unpaid balances, and help ensure accurate billing and documentation. You will work closely with clinic staff, insurance companies, and patients to help resolve billing questions and maintain efficient revenue cycle processes. Your work helps support accurate reimbursement and a positive patient experience.
Education and Experience
High school diploma or equivalent
Previous medical billing, healthcare office, or insurance experience preferred
Skills
Good communication and customer service skills
Basic reading, writing, and computer skills
Attention to detail and accuracy
Ability to learn insurance and billing procedures
Simple problem-solving and organizational skills
PX Therapy Group is a locally owned outpatient physical therapy company. We focus on giving high-quality, one-on-one care to our patients. Our clinics are run by experienced clinicians, and we value teamwork, strong communication, and great patient relationships. We run well-supported clinics throughout the Midwest and Mountain West.
Job Summary
We are looking for a detail-oriented and dependable medical biller who enjoys helping patients and supporting clinic operations. In this role, you will process insurance claims, post payments, follow up on unpaid balances, and help ensure accurate billing and documentation. You will work closely with clinic staff, insurance companies, and patients to help resolve billing questions and maintain efficient revenue cycle processes. Your work helps support accurate reimbursement and a positive patient experience.
Education and Experience
High school diploma or equivalent
Previous medical billing, healthcare office, or insurance experience preferred
Skills
Good communication and customer service skills
Basic reading, writing, and computer skills
Attention to detail and accuracy
Ability to learn insurance and billing procedures
Simple problem-solving and organizational skills
Ability to work independently and with a team
Basic time-management skills
Comfort using office software and billing systems
Work Context
Communication
You will communicate with patients, insurance companies, clinic staff, and outside providers regarding claims, payments, billing questions, and account updates.
Role Relationships
You will work closely with service coordinators, clinic leadership, therapists, and other billing team members. Most communication occurs by phone, email, or within shared office systems.
Responsibility for Others
You help support clinic operations by maintaining accurate billing records, following up on claims, and helping ensure timely reimbursement. You do not supervise staff.
Conflictual Contact
Low to moderate. You may occasionally speak with frustrated patients or insurance representatives regarding balances, denied claims, or billing questions.
Work Setting
Indoor office or outpatient clinic setting with shared office spaces and computer-based workstations.
Environmental Conditions
Standard indoor environment with climate control. Limited travel may be required during training or team meetings.
Job Hazards
Low physical risk. Work mainly involves desk and computer tasks with occasional lifting of light office supplies or files.
Body Positioning
Primarily seated work with occasional standing, walking, bending, or carrying light items.
Work Attire
Business-casual or professional attire appropriate for a healthcare setting.
Impact of Decisions
Accurate billing and claim processing help maintain clinic revenue and patient satisfaction. Errors may result in delayed payments, denied claims, or billing issues.
Routine versus Challenging Work
Most tasks are routine and process-driven, though challenges may arise with insurance denials, payment discrepancies, or resolving patient billing concerns.
Pace and Scheduling
The pace is steady, with multiple deadlines and shifting priorities. Good time management helps balance claim processing, payment posting, phone calls, and follow-up tasks.
Primary Job Duties
Submit and track insurance claims accurately and timely
Post insurance and patient payments into billing systems
Review claims for errors or missing information before submission
Basic time-management skills
Comfort using office software and billing systems
Work Context
Communication
You will communicate with patients, insurance companies, clinic staff, and outside providers regarding claims, payments, billing questions, and account updates.
Role Relationships
You will work closely with service coordinators, clinic leadership, therapists, and other billing team members. Most communication occurs by phone, email, or within shared office systems.
Responsibility for Others
You help support clinic operations by maintaining accurate billing records, following up on claims, and helping ensure timely reimbursement. You do not supervise staff.
Conflictual Contact
Low to moderate. You may occasionally speak with frustrated patients or insurance representatives regarding balances, denied claims, or billing questions.
Work Setting
Indoor office or outpatient clinic setting with shared office spaces and computer-based workstations.
Environmental Conditions
Standard indoor environment with climate control. Limited travel may be required during training or team meetings.
Job Hazards
Low physical risk. Work mainly involves desk and computer tasks with occasional lifting of light office supplies or files.
Body Positioning
Primarily seated work with occasional standing, walking, bending, or carrying light items.
Work Attire
Business-casual or professional attire appropriate for a healthcare setting.
Impact of Decisions
Accurate billing and claim processing help maintain clinic revenue and patient satisfaction. Errors may result in delayed payments, denied claims, or billing issues.
Routine versus Challenging Work
Most tasks are routine and process-driven, though challenges may arise with insurance denials, payment discrepancies, or resolving patient billing concerns.
Pace and Scheduling
The pace is steady, with multiple deadlines and shifting priorities. Good time management helps balance claim processing, payment posting, phone calls, and follow-up tasks.
Primary Job Duties
Submit and track insurance claims accurately and timely
Post insurance and patient payments into billing systems
Review claims for errors or missing information before submission
Follow up on denied, unpaid, or delayed claims
Communicate with insurance companies regarding claim status and reimbursement
Assist patients with billing questions or payment information
Maintain accurate patient account records and documentation
Process refunds, adjustments, and payment plans when needed
Work with clinic staff to gather or correct billing information
Help maintain compliance with billing policies and procedures
Use office software and billing systems to complete daily tasks
Tools and Technology
EMR system
Medical billing software
Microsoft Windows
Microsoft Office (Teams, SharePoint, Outlook, Word, Excel)
Phone system
Printer, scanner, and fax machine
Communicate with insurance companies regarding claim status and reimbursement
Assist patients with billing questions or payment information
Maintain accurate patient account records and documentation
Process refunds, adjustments, and payment plans when needed
Work with clinic staff to gather or correct billing information
Help maintain compliance with billing policies and procedures
Use office software and billing systems to complete daily tasks
Tools and Technology
EMR system
Medical billing software
Microsoft Windows
Microsoft Office (Teams, SharePoint, Outlook, Word, Excel)
Phone system
Printer, scanner, and fax machine