Senior Associate - Oracle Cloud Finance - AFCS

Specialty/Competency: Oracle

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 40%

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

As part of the Managed Services team you will provide ongoing support and enhancement services for Oracle Cloud Financials customers. As a Senior Associate you will analyze complex problems, mentor junior team members, and build meaningful client relationships while navigating the intricacies of financial operations. This role offers the chance to work with diverse clients across industries, promoting optimized operations and delivering exceptional service.

Responsibilities

• Drive optimized operations and exceptional service delivery
• Work with diverse teams to identify areas for continuous improvement
• Utilize analytical skills to navigate complex problems
• Maintain a focus on client satisfaction and operational excellence
  
  

What You Must Have

• Bachelor's Degree
• 3 years of experience in Oracle Cloud Financials support
  
  

What Sets You Apart

• Bachelor's Degree in Accounting, Accounting & Finance, Finance, Management Information Systems, Management Information Systems & Accounting preferred;
• Provide functional support for Oracle Cloud Financials modules including AFCS, GL, AP, AR, FA,PPM, Cash Management, and Expenses;
  
  

Respond to client service requests, incidents, and change requests within defined SLAs;

• Perform root cause analysis and provide long-term resolutions for recurring issues;
• Execute routine system maintenance, including configuration changes, data corrections, and updates;
• Collaborate with technical teams for integration support, data loads, and reporting needs (e.g., FBDI, OTBI, BI Publisher);
• Partner with client stakeholders to understand business needs and recommend Oracle best practices;
• Participate in patch testing, quarterly release impact analysis, and regression testing;
• Maintain up-to-date documentation on configurations, business processes, and client interactions.
• Identify and suggest process improvement opportunities within the client’s financial system;
• Support knowledge transfer and documentation handover to clients and internal teams;
• Should have 3 years of hands-on experience with Oracle Cloud Financials in a support or managed services capacity;
• Strong functional knowledge of financial operations and ERP processes.
• Proven experience with Oracle Cloud ERP quarterly updates and issue resolution;
• Familiarity with Oracle tools such as FBDI, ADFdi, OTBI, Smart View, and Workflow Approvals;
• Strong communication skills with the ability to explain technical issues to non-technical users;
• Ability to manage multiple client environments and prioritize tasks based on impact and urgency;
• Experience supporting clients in industries such as manufacturing, healthcare, public sector, or professional services;
• Prior experience with change management and documentation standards in a managed services setting;
• Understanding of ITIL processes and ticketing systems (e.g., ServiceNow, Jira):
  
  

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance