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Payer Operations & Transformation Consultant, Senior Associate

PwC
PwC Salary
Charlotte, NC Full Time
POSTED ON 6/25/2026
AVAILABLE BEFORE 7/23/2026
Specialty/Competency: Operations

Industry/Sector: Health Services

Time Type: Full time

Travel Requirements: Up to 60%

The Opportunity

As a Payer Operations & Transformation Consultant, Senior Associate, you will engage with clients in the health services sector to drive operational improvements and transformative initiatives. Within our Operations practice, you will leverage your skills to analyze complex problems and develop innovative solutions that enhance business performance. As a Senior Associate, you will focus on building meaningful client connections and developing a deeper understanding of the business context. You will guide and mentor others, navigating increasingly complex situations to grow your personal brand and deepen your technical skills.

In this role, you will be at the forefront of client engagements, using your critical thinking and problem-solving abilities to deliver value. You will anticipate the needs of your teams and clients, embracing increased ambiguity and using these moments as opportunities to grow. By maintaining professional and technical standards, you will contribute to the delivery of quality work and the firm's overall business strategies. This position offers a dynamic environment where you can expand your knowledge and make a significant impact within the health industries.

Responsibilities

  • Leading operational transformation initiatives within the health services sector to enhance client outcomes
  • Analyzing complex business data to inform strategic decision-making and operational improvements
  • Developing and implementing business performance metrics to track and optimize operational efficiency
  • Engaging with stakeholders to understand needs and drive successful project resource management
  • Utilizing analytical thinking to support business transformation and operational excellence
  • Conducting market research to identify trends and opportunities for process optimization
  • Supporting operations strategy development and execution to align with client objectives
  • Managing operations processes to improve service delivery and client satisfaction

What You Must Have

  • At least a Bachelor's degree
  • At least 4 years of experience

What Sets You Apart

  • Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
  • Demonstrating analytical thinking and business data analytics skills
  • Excelling in business transformation and operational excellence
  • Utilizing management consulting and market research capabilities
  • Engaging stakeholders effectively in complex health services projects
  • Optimizing processes within payer modernization initiatives
  • Supporting operations strategy and project resource management

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Salary : $77,000 - $202,000

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