Room Attendant

Job Description

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.  

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. 
• Adhere to cleaning procedures and instructions for use of cleaning agents. 
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. 
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. 
• Push and pull vacuum throughout entire room and empty trash. 
• Replenish amenities, linens, and supplies in guest room. 
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. 
• Turn in all lost and found items in a timely fashion to Housekeeping Manager/Supervisor.
• Take ownership in the full guest experience including driving the “San Diegan” experience.
• Be the brand ambassador by promoting the brand to guests, connecting the guests to what makes the Monsaraz unique.
• Take ownership in the guest experience by continuously focusing on ways to build guest loyalty, adapt to feedback, and always seeking to reduce areas of opportunity and grow strengths.
• Comply with attendance rules and be available to work on a regular basis
• Perform any other job related duties as assigned.

Experience, Skills and Knowledge

• Previous cleaning experience, preferably in a hotel environment.
• Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.
• Ability to move throughout building, bend, stoop and reach continuously and repetitively with or without reasonable accommodation.
• Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. with or without reasonable accommodation.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. 
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. 
• Must be able to receive instructions and communicate progress of work assignments.
• Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity.