What are the responsibilities and job description for the Senior Solutions Consultant position at Puzzle?
Our Professional Services team is expanding!
We are looking to hire a Senior Solutions Consultant in Georgia. This role offers a unique opportunity to combine technical aptitude, business skills, supply chain knowledge, and face-to-face client interaction in an exciting software consulting career. The position allows you to partner directly with industry-leading customers to help them achieve supply chain and business success.
Our Senior Solutions Consultants have the opportunity to work in a variety of industries, including consumer goods, food & beverage, third-party logistics, transportation and shipping, and more!
Solutions Consultants are the customer’s primary point of contact through the implementation of the Bright Suite of solutions:
Bright Warehouse: Warehouse and Distribution Management
Bright Order: Distributed Order Management
Bright Source: Sourcing and Procurement
Bright Store: Inventory Management and Point of Purchase
Bright Socket: Software Integrations
Bright Performance: Business Reports and Dashboards
Bright Forecast: Demand Planning and Forecasting
Bright Inventory: Inventory Planning
What You'll Do
- Primary activities will include: Configuration, testing, issue resolution, and implementation support.
- Collaborate with clients to solve challenging business requirements
- Analyze and resolve issues that arise throughout the implementation. Works with analysts to resolve technical issues.
- Performs testing of client-specific enhancements promptly.
- 25-50% travel required. A portion of your time will be spent on-site working directly with the customer’s project team.
What You'll Need
- Bachelor of Science degree in Engineering, Computer Science, Supply Chain Management, Management Information Systems, or related technical degree, with a minimum overall grade point average (GPA) of 3.03
- 3 years of experience developing, supporting, or implementing application software
- Must possess an understanding of supply-chain management
- Experience in troubleshooting and developing SQL queries using relational databases.
- Experience in XML and JSON file formats.
- Excellent communications and task management skills.
- Enthusiastic and positive attitude
- Ability to work and collaborate with team members both technically and functionally in nature.
- Self-motivated and hungry to learn
- Ability to handle multiple projects and tasks simultaneously
- Must be able to travel approximately 20%.
- Position located in Alpharetta, GA
Perks
- Be part of an energetic team that is serious about delivering software to customers and cultivating our culture. We work awfully hard and are having a blast doing it. This team believes that what we are doing is a game-changer in the industry
- Coffee bar with cold brew on tap and a full time barista
- Standing desk (if you’re into that sort of thing)
- Corporate events, including food trucks, Top Golf, and other shenanigans
- Corporate office with co-working spaces, ping-pong tables, corn-hole boards, and Avalon around the corner
- Benefits package including health care, paid time off, life insurance, 401 (k) plan (with match), and gym reimbursement
- Be part of a team recognized 5 years running as an AJC Top Workplace!