What are the responsibilities and job description for the Executive Assistant Clinical Director position at Puzzle Box Academy?
Job description:
Job Summary
We are seeking a highly organized and proactive Executive Assistant Clinical Director in managing complex clinical operations, administrative functions, and strategic initiatives within a dynamic environment. The ideal candidate will possess exceptional communication skills, a strong understanding of Applied Behavior Analysis systems, and the ability to navigate diverse clinical and educational settings with energy and precision.
Responsibilities
Quality Assurance & Clinical Excellence
- Design, implement, and maintain quality assurance systems across all ABA programs
- Conduct regular audits of clinical programming, data collection, treatment integrity, and documentation
- Monitor adherence to evidence-based practices and organizational standards
- Identify trends, gaps, and opportunities for continuous quality improvement
- Partner with leadership to develop and execute quality improvement initiatives
- Performs other duties as assigned
Auditing & Compliance
- Conduct routine and random audits of clinical records, session notes, and treatment plans
- Ensure compliance with payer requirements, authorization parameters, and billing standards
- Monitor adherence to regulatory, ethical, and organizational policies
- Collaborate with billing and operations teams to ensure accuracy and integrity of service delivery documentation
- Prepare audit reports and provide actionable recommendations
- Performs other duties as assigned
Staff Performance, Coaching & Mentorship
- Provide ongoing coaching and mentorship to BCBAs to strengthen clinical decision-making, supervision, and leadership skills
- Support RBT performance through collaboration with supervising BCBAs
- Conduct performance feedback sessions aligned with organizational KPIs
- Assist in developing Performance Improvement Plans when needed
- Promote a culture of accountability, growth, and professional development
- Performs other duties as assigned
KPI Accountability & Performance Management
- Monitor and track key performance indicators (KPIs) for BCBAs and RBTs (e.g., supervision compliance, data integrity, session utilization, documentation timeliness)
- Analyze performance data to identify trends and inform decision-making
- Hold staff accountable to performance expectations through structured feedback systems
- Collaborate with leadership to refine and operationalize performance metrics
- Performs other duties as assigned
Training & Development
- Support onboarding and ongoing training initiatives for clinical staff
- Develop and deliver training related to quality standards, compliance, and best practices
- Assist in building scalable systems for staff competency development
- Performs other duties as assigned
Strategic & Operational Support
- Act as a liaison between the Executive Clinical Director and clinical teams
- Support implementation of organizational initiatives and strategic priorities
- Participate in leadership meetings and contribute to decision-making processes
- Lead or support special projects as assigned
- Performs other duties as assigned
Qualifications
- Board Certified Behavior Analyst (BCBA) in good standing
- Master’s degree in applied Behavior Analysis, Psychology, or related field
- PhD level in Applied Behavior Analysis, Psychology or related discipline preferred
- Minimum of 10 years of experience in ABA service delivery
- Minimum of 5–7 years of leadership and supervisory experience
- Strong knowledge of payer requirements, documentation standards, and compliance regulations
- Demonstrated experience in staff coaching, performance management, and systems development
If you feel as though you would be the ideal candidate and meet the required qualifications, apply today!
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Education:
- Master's (Required)
License/Certification:
- BCBA (Required)
Location:
- Melbourne, FL 32901 (Preferred)
Ability to Commute:
- Melbourne, FL 32901 (Required)
Ability to Relocate:
- Melbourne, FL 32901: Relocate before starting work (Required)
Work Location: In person
Salary : $95,000