Executive Kitchen Manager

About Puttshack

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

Working At Puttshack

At Puttshack, we take fun to the next level. We’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do - and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. We are creative thinkers and even better do-ers; so if you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!

Our Purpose is to bring everyone in to play. Puttshack has the power to bring together people of all generations- the experience is inclusive, accessible, and an all-around great time. We are always looking for ways to bring a sense of belonging to our associates and guests alike.

Position Summary

Reporting into the Director of Operations (General Manager), The Executive Chef is responsible for managing all aspects of culinary operations in a fast-paced, high-volume scratch kitchen, driving the culinary execution of our uniquely inspired menu. From preparation and execution of the menu to assurance of guest satisfaction, the Executive Chef will oversee and coordinate the kitchen team to provide excellent operations in all facets of the business: hospitality, food quality, staff management, environment, and profitability.

Position Responsibilities May Include, But Not Limited To

• Operational Leadership:
• Manage day-to-day operations of the venue by following food quality standards, solving cost and inventory issues, and effectively managing labor.
• Responsible for managing food cost, inventory and ordering of food and kitchen; accountable to all cost, labor, and expense goals as outlined in venue’s operating budget.
• Uphold all policies and procedures focused on product quality: daily line checks, prep and par level control, regular food audits, and 100% commitment to safe and sanitary operations.
• Lead company-directed menu and system rollouts and kitchen initiatives.
• Execute planned corporate menus, including seasonal menu changes and private event menus
• Ensure collaboration between kitchen and front of house operations to ensure seamless service
• Other duties as assigned
• Team Development and Management:
• Responsible for recruitment, interviewing, hiring, onboarding and successful training of all kitchen associates within the venue.
• Focus on team member/associate development and cross training to ensure maximum operational efficiency and career growth.
• Conducts/leads pre-shift meetings to provide daily focus and provide continuous coaching and direction to hourly staff
• Introduce and manage the implementation of kitchen training materials to the team
• Guest Experience:
• Champion the Puttshack brand by ensuring a consistent and exceptional guest experience
• Show attention to detail to ensure quality of food and presentation is up to Puttshack standards
• Compliance and Safety:
• Maintain a safe, secure and healthy work environment and food safety
• Focus on and maintenance of excellent kitchen facilities: equipment cleanliness and preventative maintenance, timely repair and resolution of any facilities related issues, and staff education on all kitchen facilities maintenance and cleanliness responsibilities.
• Ensure proper safety protocols to minimize risk and ensure a safe environment for guests and associates.
  
  

Required Skills And Experience

• Minimum of 5 years of experience as a culinary manager leading a team in a full-service restaurant; experience within a high-volume food & beverage, hospitality, and/or social entertainment venue
• Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationship
• Results driven; ability to lead/coach team to achieve business objectives/goals
• Strong communication skills with the ability to resolve conflict and provide direction to your teams
• Demonstrates financial acumen, strong understanding of culinary operations & safety
• Tech savvy and willingness to learn new systems and tools
• Flexible availability to work evenings, weekends, and holidays
  
  

Preferred Skills And Experience

• Culinary Degree preferred
  
  

Physical Requirements

Frequent walking, bending and occasional lifting, up to 40 lbs. will be required. Must be able to stand for long periods of time up to 10 hours. The noise level in the work environment is typically moderate to high. The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions and responsibilities of this job.

Benefits

We have a guest service mindset and treat our associates the same way, offering our full-time associates:

• Health/dental/vision coverage
• 401(k) matching
• Life Insurance
• Disability Insurance
• PTO
• Associate discounts (FREE mini golf!)
• …and more!
  
  

Other rewards may include tips, discretionary bonuses, etc. Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.

Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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