What are the responsibilities and job description for the Hospital Manager position at Putnam Veterinary Clinic?

At Putnam Veterinary Clinic in beautiful Shrewsbury, MA, our mission centers on delivering exceptional, compassionate care for every patient and providing a supportive environment for every teammate. Our dedication to medical excellence is reflected in our outstanding 4.9-star Google rating, a testament to the trust our community places in us. If you are seeking a place where your skills are valued, your compassion is appreciated, and you can truly do your best work, we invite you to join our growing team. When you join Putnam Veterinary Clinic, you become part of a larger network dedicated to ensuring every teammate’s professional goals are met. We prioritize mentorship and continuing education, offering robust support that helps you succeed, whether you are aiming to achieve certification as a credentialed technician, moving into leadership, or pursuing advanced training. We believe in providing the resources and workflow support necessary so you can focus entirely on patient care and professional development, ensuring a balanced career path. The medicine practiced at Putnam Veterinary Clinic is progressive and comprehensive. Our facility is equipped to handle complex Small Animal cases, with a strong focus on Internal Medicine diagnostics and treatment protocols. As a member of our team, you will have access to internal specialty consultations and resources that support advanced medical decision-making, allowing you to continually elevate the level of care you provide. We are committed to investing in the ongoing education of our teammates to ensure our patients always receive cutting-edge veterinary services. Shrewsbury is the perfect blend of suburban comfort and accessibility to major New England cultural hubs. Located just minutes from Worcester and a short drive to Boston, this community offers excellent schools, beautiful parks, and a thriving local dining scene. It provides an ideal environment for raising a family or enjoying a quieter pace of life while retaining easy access to metropolitan amenities. Join us in Shrewsbury and discover a community where professional fulfillment meets quality of life.

Your Impact as a Hospital Manager

Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.
Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring to the Team

Proven experience managing a P&L, with a track record of driving results.
A successful background in recruiting, interviewing, and building high-quality teams.
Exceptional leadership skills with the ability to foster a positive, high-performing culture.
Strong communication and conflict-resolution skills.
Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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