What are the responsibilities and job description for the Founding Operations position at Push Cash?
About the Role
We’re hiring a Founding Operations team member to join Push Cash. This is an entry-level position with high potential for growth into leadership or cross-functional roles. You’ll be on the ground executing and owning key operational processes, working closely with multiple teams and clients to make sure our operations are clean, efficient, and scalable.
Your day-to-day will include:
- Diving into data every day: extracting, cleaning, analyzing, visualizing to provide insights on payment performance and key metrics
- Handling customer support escalations, returns, and chargebacks (this is where you’ll learn the most about product, customer pain points, and what needs improving)
- Collaborating with engineering and product to identify issues and inefficiencies and fix them
- Owning reconciliation tasks (e.g. ensuring that financial transactions, payments, and accounting records match up)
- Participating in ad hoc projects: process automation, quarterly planning, etc.
Ideal candidate
The ideal candidate is ambitious and reliable. They should be excited to operate in early-stage ambiguity and take on a wide variety of priorities. The ideal candidate will:
- Have a quantitative background (e.g. Information Systems, Computer Science, Economics, Finance, or similar)
- Demonstrate strong analytical skills; comfortable working in spreadsheets, running queries. Experience with scripting and automation is a plus
- Be detail-oriented, particularly in terms of recognizing abnormalities in data or in financial reconciliation processes
- Be an excellent communicator who will proactively raise issues and follow them through to resolution
What is Push Cash
Payment processing is stuck in the 20th century. Fintechs, developers, and platforms expect money to move instantly, securely, and inexpensively - however traditional payment processing has been defined by high costs, slow settlement (3-5 days!), and risk (chargebacks).
We’re on a mission to make moving money as instant, safe, and intuitive. We are building payment processing from the ground up, re-imagining legacy approaches to authentication, risk management, and network processing.
Push Cash is a guaranteed debit card processor with instant withdrawal capabilities. We achieve industry-leading authorization rates through our unique multi-network processing strategy.
👋 Founders & Funding
Push Cash is founded by Eric Morse and Andrew Coover who both met while working at Plaid and developing new money movement products. During their time, they saw first hand the challenges in developing the right product for the right customer segment as well as the technical hurdles that must be overcome to deliver money movement products in a simple & reliable fashion.
Push is backed by Foundation Capital and prominent Fintech angels from Affirm, Visa, PayPal, Bleacher Report, LendBuzz, and Uber.