What are the responsibilities and job description for the Operations Specialist position at Purshe Kaplan Sterling Investments?
PKS is growing! We are currently seeking dynamic individuals to help with our growing network of Registered Representatives. This position works directly with other Operation Department Personnel daily to streamline workload and timeliness of service. This position provides multiple growth opportunities for those who are motivated!
Responsibilities:
Fields inquiries and assists the firm's Registered Representatives and their support staff with all functions of the operations department, primarily with all facets of the firm's internally developed and clearing platforms.
Assists the firm's Registered Representatives and Administrative Assistants in generating new account forms and account documentation.
Communicates with all internal and external stakeholders via phone and/or email ensuring timely resolution to operational inquiries.
Assist in processing client paperwork and account opening documents.
Establish and maintain rapport with back office personnel, insurance carriers and fund sponsors.
Assist other departments with projects as necessary.
Work independently or collaboratively with others at firm
Qualifications:
- Must possess strong organization skills.
- Ability to learn multiple systems quickly to leverage necessary data and toolsets.
- Must be detail oriented.
- Excellent written, verbal, and interpersonal communication skills
- Ability to present data in clear, concise manner to all stakeholders.
- Self-starter who can work independently as well as collaboratively with others in a team environment.
- Ability to analyze problems quickly and efficiently, with superior attention to detail.
- Capable of thriving and adapting in a fast-paced, high-volume environment
- Computer literacy in Microsoft Office is required: Windows, Excel, Word, PowerPoint.
- CRM experience is a plus (Sales Force/ Microsoft Dynamics or equivalent)
- Ideal candidate should possess willingness to sit for FINRA licensure and look to advance upwards within the firm, *Conditional Hire: Minimum of SIE exam & Series 99 or equivalent is required after 1 year of hire if not already obtained prior to hire*
Education:
- Associate's degree (Bachelor's preferred)
- Microsoft Excel: 1 year (Preferred)
- Finance & Accounting Occupations: 1 year (Preferred)
- Customer service/support: 1 year (Preferred)
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job.
Experience:
- Finance & Accounting Occupations: 1 year (Preferred)
- Experience with First Clearing/Wells Fargo (Highly Desirable)
- Customer service/support: 1 year (Preferred)
- Microsoft Office: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- Finance & Accounting Occupations: 1 year (Preferred)
- Customer service/support: 1 year (Preferred)
- Microsoft Office: 1 year (Required)
Ability to Commute:
- Albany, NY 12207 (Required)
Work Location: In person
Salary : $50,000 - $55,000