What are the responsibilities and job description for the Scheduling Coordinator position at PurposeCare?
Company Description
PurposeCare is a community-driven organization dedicated to providing seamless and compassionate care. With a mission rooted in delivering trusted support, PurposeCare offers a full spectrum of services, including skilled home health and daily home care, to help patients recover safely and live independently. For team members, the company emphasizes steady work hours, career growth, and a collaborative, supportive environment. With strong community connections and skilled caregivers, PurposeCare is committed to delivering peace of mind to families and patients alike.
Role Description
This is a full-time on-site role for a Scheduling Coordinator located in Columbus, OH. The Scheduling Coordinator will be responsible for managing appointment scheduling, coordinating caregivers, and maintaining smooth operational workflows. Key tasks include communicating with clients and team members, handling phone calls with professionalism, and providing administrative support to ensure the timely and efficient delivery of services.
Qualifications
- Strong Interpersonal Skills and excellent Communication abilities
- Proficiency in Appointment Scheduling and efficient management of caregiver assignments
- Exceptional Phone Etiquette and the ability to handle client interactions professionally
- Organized and detail-oriented with proven Administrative Assistance skills
- Proficiency with scheduling software and basic computer skills
- Ability to multitask and work collaboratively in a team environment
- Prior experience in a healthcare or home care setting is an advantage
- High school diploma or equivalent; additional relevant education or certifications are a plus