Field Operations Manager

Description

Attention all equipment enthusiasts with an eye for detail, a passion for adventure, and the ability to LEAD! Purple Wave, the trailblazer in the used equipment online auction industry, presents an exhilarating opportunity for you. Picture this: you, as the intrepid Field Operations Manager, embarking on an assigned epic expedition through the vast landscapes of Texas, Oklahoma and beyond. Your mission? Conduct comprehensive equipment assessments, analyzing detailed specifications and uncovering unique features of heavy machinery, vehicles, trucks, and trailers through compelling visual documentation and videos. As a valued member of our dynamic team, you'll collaborate closely with District Sales Directors and lead your team to ensure precise documentation, meticulous listings, and seamless communication. Let's showcase why Purple Wave is the trusted online auction source for used equipment, one engine, spec, and feature at a time. Get ready to capture the hearts of our customers with every video, picture, and description posted online! So, dust off your boots, embrace the spirit of adventure, and join us on a journey that will ignite your passion and unleash your expertise in the thrilling world of heavy machinery.

The Field Operations Manager will lead, coordinate, train, and oversee the Field Operations Specialist team. Working within operations, they assist teams in solving critical issues and teach others to do the same. They serve as mentors to teammates, coaching when needed, to ensure departmental goals are met, while also being able to perform all the duties of a Field Operation Specialist when necessary. Field Operations Specialists travel throughout a region gathering information and documentation needed from sellers before their equipment is sold on www.purplewave.com. This will include completing listing sheets, taking photos and/or videos, and obtaining service records, titles, etc. of heavy equipment, vehicles, trucks, and trailers.

Responsibilities

• Evaluate and implement field support procedures for maximum efficiency and cost containment.
• Travel within the assigned region to meet with employees, clients, and attend industry events.
• Attend meetings at Manhattan, KS headquarters quarterly or more often if business needs require.
• Ensures field staff and customers are provided professional, courteous, and timely support and service, including daily support with technology issues, scheduling, dashboard upkeep, and coaching on making items "auction-ready."
• Stays abreast of upcoming projects to ensure effectiveness and coverage through daily District sales calls and coordination with the sales team on Field Ops updates and collaboration opportunities.
• Works within the operations management team to standardize processes and drive continuous improvements across the department.
• Maintains proficient knowledge of internal systems and understands the impact of system and process changes.
• Visits event locations, assisting with the planning and preparation of large projects, and conducts 2-day FOS ride-alongs (At a minimum of once every 2 months per FOS).
• Review Field Operations Specialist created equipment listing prior to or immediately upon upload to Purple Wave.com to ensure a consistent, quality listing is presented to the public, including daily review of submitted DCs for image quality, form accuracy, and APF accuracy.
• Creates and maintains standardized training materials, documentation, and guides.
• Attend local events such as fairs and trade shows to act as a Purple Wave Brand Ambassador, utilizing Smartsheet to identify relevant events.
• Project management at remote locations, coordinating with multiple departments and field staff, including coordination with the sales team for Open Houses as needed.
• Monitor operational expenses by helping FOS make scheduling decisions, monitoring RAMP for unapproved charges, and reviewing Motus for proper truck mileage tracking.
• Work with FOS Logistics Coordinator on daily scheduling to task FOS effectively and review dashboards to ensure timely DC.
• Assist FOS on high-value packages as needed.
• Undertake additional assigned duties as requested.
  
  

Supervisory Responsibilities

• Structures, hires, leads, coaches, trains and develops Field Operation Specialist staff for maximum effectiveness.
• Prepare and lead monthly regional FOS meetings and conduct 1-on-1s through 90.io twice per month plus weekly phone call check-ins.
  
  

Qualifications

• 5 years of equipment experience.
• Proven experience in a managerial role, preferably in an operations environment.
• Ability to draw from extensive experience and judgment to plan and accomplish goals.
• Strong communication and collaboration skills, with a willingness to listen to team members and incorporate their feedback.
• Detail-oriented with a focus on maintaining high-quality standards.
• Problem analysis and problem resolution at both strategic and functional levels.
• Highly proficient with a broad set of common technology applications including spreadsheet applications (Excel, Google Docs), word-processing applications (Word,Google Docs), presentation applications (PowerPoint, Google Slides), and other productivity applications.
• Equipment industry experience, agriculture, construction, or internet auction background, preferred.
• Excellent interpersonal, written, and oral communication skills.
• Spanish speaking bi-lingual candidates are encouraged to apply.
• Candidates may be requested to complete position specific skills assessments.
• Applicants must be either a U.S. Citizen or eligible to work in the U.S.
• Requires the ability to satisfactorily complete a background check.
• Candidates must possess a valid state driver's license in compliance with the laws and regulations of the relevant jurisdiction.
• Not Required: Bid calling skills and auction experience.
  
  

Working Settings

• Full-time Salaried Exempt, not eligible for overtime.
• Flexibility in schedule and ability to work outside of standard business hours.
• Required to live in the assigned region or have the ability or willingness to relocate to the area within a defined time as agreed upon during the hiring process.
• In person training will be required at the Purple Wave Headquarters in Manhattan, KS.
• Expected to travel up to 75% of the time.
• Please note that this position is physically demanding and requires regular climbing, lifting, and physical exertion.
• The Field Operation Manager will be required to climb on, over, and under heavy equipment and vehicles, and lift and move equipment and parts weighing up to 50 pounds.
  
  

Compensation

• The salary varies based on experience and qualifications, but typically ranges from $80,000 to $110,000 per year.
• Monthly Bonus Program - determined by the Company’s monthly revenue result and are paid on a “percent to plan” payout formula (90% = $300, 100% = $600, 110% = $900, 120% = $1,200).
• Company vehicle provided
• This position includes company-provided cell phone and computer equipment.
• Health, Dental, and Vision starting the first of the month after 60 days of employment.
• 401(k) plan with an employer match up to 4% starting the first day of employment.
• Company-paid Life Insurance benefit of $25,000 with options to add more through employee contribution starting the first of the month after 60 days of employment.
• Personal Time Off (PTO) annual amount of 120 hours which is prorated based on the number of days between the 60th day of employment and the end of the calendar year. May vary to comply with state requirements.
• Eligible to participate in the Company Employee Stock Purchase Program (ESPP) after 90 days of employment, with enrollment opportunities each May and November.
  
  
  
  

About Purple Wave

Visit us at: PurpleWave.com

Purple Wave Auction is a leader in the equipment auction industry focusing on construction, ag, fleet, and government equipment. We are a data-driven, quickly changing and evolving, growing organization. Our focus is on marketing the assets we sell for our customers to find the highest quality bidders for the best recoveries for our sellers. We strive to make this transaction Straight, Simple, and Sold. We live daily by our core values of trust, team, care, and passion to be the place people want to work and our customers want to return to for their equipment buying and selling needs for their businesses.

Purple Wave Auction is the largest no-reserve Internet auction company in the Midwest.

• We have over 300 employees, nearly doubling in size in the last three years.
• We have a robust tech team and continue to invest in progressive techniques to enhance our services.
• While working at Purple Wave, you will have the opportunity to help our mission of being the easiest, most straightforward place to buy and sell used equipment.
• Purple Wave empowers its employees to solve problems effectively in a family-run business culture.
• We provide opportunities for continued education as you grow your career with tuition reimbursement. We have a generous benefits package in one of the fastest-growing companies in the area.
  
  

Purple Wave is looking for an enthusiastic person to join our growing team to support our customers as we bring our values of Trust, Team, Care and Passion to them.

Purple Wave Auction Core Values

• TRUST: We are trustworthy…Our business depends upon our integrity and our customer’s ability to trust Purple Wave and its people: to enforce a fair, transparent unreserved auction marketplace; to safeguard their bidding information; to give a full effort on behalf of their asset(s); We are transparent, accountable and fair.
• TEAM: WE ARE A TEAM…We respect, support, appreciate and inspire each other; We communicate and follow-through; We need each other. We do our best work when we work together.
• CARE: WE CARE…We care for our customers. We look out for their best interests. We work hard for them. We “go the extra mile”.
• PASSION: WE ARE PASSIONATE…We are positive, we are enthusiastic, we take pride in our work, we own our responsibilities and we deliver; When we see problems, we fix them. We learn from our mistakes. We improve ourselves and Purple Wave every day; We believe Purple Wave can be the best marketplace for used equipment and we are committed to make it happen.
  
  

Equal Opportunity Employer

Equal Opportunity is a Purple Wave, Inc. policy. It is our practice to select the best-qualified candidate for each position in the organization. No employee of the Company will discriminate against an applicant for employment or a fellow employee because of race, creed, color, religion, sex, national origin, ancestry, age, or other physical or mental disability, military or veteran status.

Notice of Background Check

As a condition of your employment, you will be required to sign the Company’s Authorization for Background Check, and to provide the Company with documents establishing your identity and right to work in the United States.

Additional Information

• Seniority LevelMid-Senior level
• Promotion Tag