What are the responsibilities and job description for the Principal Service Delivery Manager / Client Partner position at Purple Drive?
Key Responsibilities
- Own and execute account-level go-to-market strategy and revenue growth plans.
- Drive pipeline creation, opportunity development, deal shaping, and large deal wins.
- Identify upsell, cross-sell, and white-space expansion opportunities across assigned accounts.
- Build trusted relationships with executive stakeholders, including CIOs, CDOs, and senior business leaders.
- Align client priorities with Industry & Digital offerings across Data, AI, Cloud, GenAI, and digital transformation.
- Own account-level commercial performance, including revenue, margin, forecast, and pipeline health.
- Drive pipeline governance, deal reviews, forecasting discipline, and revenue realization.
- Ensure alignment between sold margin and delivered margin in partnership with delivery leadership.
- Activate alliance and co-sell opportunities with partners such as AWS, Google Cloud Platform, Snowflake, and similar ecosystems.
- Provide commercial leadership to Account Delivery Leaders and partner with Delivery Executives on governance, risk visibility, and operating rhythm.
- Required Skills and Experience
- Bachelor's degree in Business, Technology, Engineering, or a related field.Extensive experience in sales, account management, business development, consulting, or commercial leadership within technology services.
- Proven track record of driving revenue growth, pipeline development, and large deal closures.Experience engaging and influencing C-level executives and senior business stakeholders.
- Strong understanding of Data, Artificial Intelligence, Cloud, Analytics, Digital Transformation, and Generative AI solutions.
- Demonstrated experience managing revenue, margin, pipeline, and forecasting responsibilities.Strong leadership, communication, relationship-building, negotiation, and stakeholder management skills.
- Ability to collaborate effectively across sales, delivery, solution, and alliance teams in a matrixed environment.
Preferred Qualifications
- Experience supporting strategic enterprise accounts and complex client portfolios.
- Experience within global technology consulting, digital services, cloud, data, AI, or transformation environments.
- Experience with alliance-led growth and co-sell motions involving AWS, GCP, Snowflake, or similar partners.
- Demonstrated success supporting large-scale transformation opportunities and complex commercial discussions.