What are the responsibilities and job description for the Senior Customer Success Manager position at Purple Dot - The Pre-Commerce Company?
Purple Dot is hiring a Senior Customer Success Manager in New York, come join our fast-growing team!
Purple Dot helps ecommerce brands sell products before inventory arrives, which improves sell-through and reduces waste. Our mission is that everything that gets made, gets sold.
You will own a book of enterprise brands through adoption, growth, and renewal, and you will need to be comfortable getting into the product, understanding how it fits into a brand's ecommerce stack, and working through integration questions with their teams. You will also help shape the playbooks and processes our CS team uses as we scale.
We're looking for 3 to 5 years in Customer Success or account management at a startup, with a record of growing and renewing high-value accounts. Ecommerce experience is preferred.
✉️ Apply by emailing us at hiring@getpurpledot.com
Include your resume, LinkedIn profile, and include Senior Customer Success Manager in the subject line.
https://www.getpurpledot.com/hiring